At a Glance
- Tasks: Lead fleet operations, drive performance, and shape strategy in a fast-paced environment.
- Company: Join DHL, a global leader in logistics and supply chain solutions.
- Benefits: Enjoy a company car scheme, generous pension, 24/7 GP consultations, and lifestyle discounts.
- Other info: Be part of an inclusive workplace that values diverse experiences and backgrounds.
- Why this job: Make a real impact on fleet efficiency and innovation while leading talented teams.
- Qualifications: Strong leadership experience in fleet management and excellent analytical skills.
The predicted salary is between 50000 - 60000 € per year.
At DHL, we don't just move goods, we power global commerce. This role offers the opportunity to shape strategy, influence procurement decisions, and lead digital transformation initiatives, all while working within a high‑performing, collaborative culture. If you're motivated by delivering measurable results, leading talented teams, and driving continuous improvement, this is your chance to make a real impact in a fast‑paced, forward‑thinking environment.
Step into a pivotal role with DHL Supply Chain as an Operations Manager – Fleet Services, where you'll drive performance, innovation, and efficiency at the heart of a national fleet operation. Leading the AMCoE Central Maintenance Control (CMC) and Central Rental Desk (CRD), you'll play a critical part in ensuring our fleet is safe, compliant, and operating at peak performance supporting world‑class logistics across the UK & Ireland.
A Typical Day May Involve:
- Reviewing fleet‑wide performance across a 10,000‑asset operation, identifying trends, risks, and opportunities to reduce the cost of maintenance and damage spend.
- Leading and supporting multiple specialist teams including Call Handling, Technical, and Central Rental Desk operations.
- Managing supplier performance and hosting robust review meetings, challenging service delivery and negotiating improved commercial outcomes.
- Collaborating with senior internal stakeholders, including VP‑level engagement, to shape fleet strategy and resolve operational challenges.
- Leading strategic decisions on fleet investment, including buy vs lease analysis, vehicle extensions, and procurement planning.
- Driving continuous improvement and digital transformation across fleet services, enhancing efficiency through automation and smarter processes.
This Role Would Suit People Who:
- Thrive in a senior, fast‑paced operational environment and are comfortable leading large‑scale, high‑value fleet operations.
- Have strong fleet and transport leadership experience, with a deep understanding of maintenance, rental, and fleet lifecycle management.
- Are highly commercially astute, with the ability to manage large budgets and make strategic financial decisions.
- Excel at influencing, negotiating, and building credibility with both suppliers and senior stakeholders.
- Are engaging and capable leaders who can manage, develop, and inspire multiple teams.
- Have strong analytical and presentation skills, with the ability to turn data into insight and communicate it effectively.
Why Join Us?
- Access to the Company Car or Car Allowance scheme.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
Building an Inclusive Workplace: At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.
Operations Manager - Fleet Services in Manchester employer: DHL Supply Chain
DHL is an exceptional employer that fosters a high-performing, collaborative culture where innovation and continuous improvement are at the forefront. As an Operations Manager in Fleet Services, you'll benefit from a generous pension scheme, access to company cars or allowances, and numerous lifestyle discounts, all while working in a dynamic environment that values your contributions and supports your professional growth. Join us in Manchester and make a meaningful impact on global commerce while being part of a team that champions inclusivity and values diverse experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Fleet Services in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand DHL's values and how they align with your experience. This will help you stand out and show you're genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Operations Manager role. Keep it concise and focus on measurable results you've achieved in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the DHL team.
We think you need these skills to ace Operations Manager - Fleet Services in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations Manager role. Highlight your fleet and transport leadership experience, and don’t forget to showcase your ability to manage large budgets and make strategic decisions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced environment. Mention specific examples of how you've driven performance and innovation in previous roles.
Showcase Your Analytical Skills:Since this role involves turning data into insights, be sure to include any relevant experience you have with analytics. Talk about how you've used data to identify trends or improve processes in your past jobs.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at DHL Supply Chain
✨Know Your Fleet Inside Out
Before the interview, dive deep into understanding fleet management principles and current trends in the industry. Be prepared to discuss how you would approach performance reviews and identify opportunities for cost reduction in maintenance and damage spend.
✨Showcase Your Leadership Skills
DHL is looking for someone who can lead multiple teams effectively. Think of examples from your past where you've successfully managed teams or projects. Be ready to share how you inspired your team and drove results in a fast-paced environment.
✨Prepare for Strategic Discussions
Since this role involves shaping fleet strategy and making financial decisions, brush up on your knowledge of procurement planning and buy vs lease analysis. Be ready to discuss how you would negotiate with suppliers and improve service delivery.
✨Communicate with Confidence
Strong analytical and presentation skills are key for this position. Practice explaining complex data insights clearly and concisely. Use real-life examples to demonstrate how you've turned data into actionable strategies in previous roles.
