At a Glance
- Tasks: Lead a dynamic team in a fast-paced warehouse environment and ensure operational excellence.
- Company: Join DHL Supply Chain, the UK's largest logistics company with a collaborative culture.
- Benefits: Enjoy free parking, 25 days leave, performance bonuses, and a generous pension scheme.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Previous warehouse management experience and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Daventry (CV23 8BQ)
Grade: RCS. M
Shift patterns: Any 5 from 7. Rotational day shifts (07:00-15:00 and 15:00-23:00)
Contract Type: Permanent (Full-Time)
Join DHL Supply Chain as a Shift Manager and play a key role in delivering exceptional service for our customer, Sainsbury's, at our dynamic Daventry operation. We're looking for a driven, people-focused leader who can inspire teams, maintain high operational standards, and keep our fast-paced warehouse running smoothly. If you thrive in a collaborative environment and enjoy leading from the front, this is an exciting opportunity to make a real impact within the UK's largest logistics company!
WHAT YOU'LL DO
- Managing up to 10 First Line Managers, and up to 160 frontline staff (Core and Agency)
- Manage operational performance on shift to achieve agreed Key Performance Indicators (KPI's) on productivity, quality and cost
- Ensure workload planning and resourcing routines are accomplished to the required standard
- Complete all team performance reviews and 1-2-1's for direct reports, accurately and within timeframe
- Ensure that SOP's, SSOW and company policies and processes are being adhered to at all times
- Control absence levels on shift by robust and consistent application of absence management process
- Develop strong management capability through effective performance management, coaching, mentoring and development of teams and individuals
- Building and maintaining effective working relationships with Trade Union, colleagues and stakeholders
THIS ROLE WOULD SUIT PEOPLE WHO
- Previous warehouse management experience at First Line Manager/Shift Manager level is essential
- Experience of working within a Retail supply chain environment
- Excellent communication skills - Verbal and written
- Automation experience would be desirable
- Demonstrable record of delivering against targets for own area of responsibility
- Proven use of Process Improvement techniques, CAPA etc, to resolve operational issues
- Analytical skills - Running reports, sharing data
WHY JOIN US?
- Free parking and on-site canteen
- 25 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing the 13th April. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Shift Manager in London employer: DHL Supply Chain
DHL Supply Chain is an exceptional employer, offering a dynamic work environment in Daventry where you can lead and inspire teams while ensuring high operational standards. With benefits like free parking, generous annual leave, and a strong pension scheme, we prioritise employee well-being and growth, making it an ideal place for those seeking meaningful and rewarding careers in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL Supply Chain on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to shift management and team leadership. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your people skills! During interviews, highlight your ability to inspire and manage teams. Share specific examples of how you've improved performance or resolved conflicts in past roles to demonstrate your leadership style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the DHL family. Get your application in early to stand out!
We think you need these skills to ace Shift Manager in London
Some tips for your application 🫡
Show Your Leadership Skills:As a Shift Manager, we want to see how you lead and inspire teams. Share specific examples from your past experiences where you've successfully managed people and improved performance. This will help us understand your style and how you can fit into our dynamic environment.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your relevant experience and skills that match the job description without fluff.
Tailor Your Application:Make sure to customise your application for the Shift Manager role. Use keywords from the job description to show us you understand what we're looking for. This not only helps your application stand out but also shows your genuine interest in the position.
Apply Early!:We review applications continuously, so don’t wait until the last minute to apply. Get your application in as soon as possible through our website to ensure you’re considered for this exciting opportunity at DHL Supply Chain!
How to prepare for a job interview at DHL Supply Chain
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Shift Manager role and its responsibilities. Familiarise yourself with key performance indicators (KPIs) mentioned in the job description, as well as the operational standards expected at DHL. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll be leading teams, so it's crucial to highlight your leadership experience. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and motivate others. Be ready to discuss specific situations where you improved team performance or resolved conflicts.
✨Prepare for Behavioural Questions
Expect behavioural questions that assess your problem-solving and analytical skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Think of scenarios where you've used process improvement techniques or handled operational issues effectively, as these will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the company culture and operational processes. Ask about the team's dynamics, how success is measured, or what challenges the warehouse currently faces. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
