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- Tasks: Lead and oversee large-scale warehouse operations, ensuring efficiency and safety.
- Company: DHL Supply Chain, the world’s leading logistics company.
- Benefits: Company car, 24/7 GP service, discounts, loans, and enhanced pension scheme.
- Why this job: Join a dynamic team and drive strategic growth in logistics.
- Qualifications: Experience in managing complex warehouse operations and P&L ownership.
- Other info: Inclusive workplace with opportunities for career progression.
The predicted salary is between 36000 - 60000 £ per year.
Contract Type: Permanent (Full-Time)
Location: Liverpool - L11 0JA
Think you know DHL? Think again! We’re not just about delivering parcels. DHL Supply Chain is the world’s leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. We’re now looking for an Operations Manager to lead large-scale warehouse and CoPack operations, driving strategic growth, operational excellence, and customer engagement while taking full P&L ownership. If you’re a proactive leader with a passion for logistics, we want you on our team!
WHAT YOU’LL DO
- Lead and oversee Warehouse and CoPack operations, ensuring safe, efficient, and compliant processes.
- Drive a Safety First culture, managing health and safety standards and continuous improvement initiatives.
- Manage operational KPIs, resource planning, and performance tracking to meet customer and business objectives.
- Build strong relationships with customers, acting as the primary point of contact for operational matters and service delivery.
- Lead and develop your team through succession planning, performance management, and engagement programs.
THIS ROLE WOULD SUIT PEOPLE WHO
- A strategic operational leader with strong commercial acumen and experience managing large, complex warehouse operations.
- Someone with P&L ownership experience, capable of identifying growth opportunities and shaping the future direction of the site.
- A people-focused leader who drives engagement, talent development, and succession planning while managing unionised environments (preferred).
- A customer‑centric communicator with proven ability to build trust and deliver exceptional service in partnership with clients.
- A forward‑thinking, data‑driven individual who thrives on performance analysis, continuous improvement, and an appetite for progression.
WHY JOIN US?
- Company Car or Car Allowance
- Free confidential 24/7 GP Service
- Hundreds of discounts (including Retail, Childcare + Gym)
- Affordable loans & Enhanced Pension Scheme
- 24/7 employee support service for you (+family) with access to free counselling and much more.
WHO WE ARE
We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 12th January. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Operations Manager in Liverpool employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at DHL. A friendly chat can open doors and give you insider info about the company culture and what they really value in an Operations Manager.
✨Tip Number 2
Prepare for the interview by diving deep into DHL's operations. Understand their safety standards, KPIs, and customer engagement strategies. This will show you're not just interested in the role but are genuinely invested in their mission.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've developed teams and driven performance in previous roles. Use specific examples that highlight your ability to manage large-scale operations and improve processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DHL family and ready to take on the challenges of an Operations Manager.
We think you need these skills to ace Operations Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing large warehouse operations and P&L ownership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for logistics and your leadership style. Let us know why you’re the perfect fit for our team at DHL.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use specific examples of how you've driven operational excellence and improved KPIs in previous roles. We love numbers that tell a story!
Apply Early: We review applications continuously, so don’t wait until the last minute! Apply through our website as soon as you can to ensure your application gets the attention it deserves.
How to prepare for a job interview at DHL Supply Chain
✨Know Your Operations Inside Out
Before the interview, dive deep into DHL's operations and understand their logistics processes. Familiarise yourself with key terms like P&L ownership, operational KPIs, and safety standards. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing large-scale operations. Think about specific situations where you drove engagement or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Customer-Centric Communication
Since this role involves building strong relationships with customers, be ready to discuss how you've successfully managed client interactions in the past. Share stories that demonstrate your ability to deliver exceptional service and build trust with clients.
✨Be Data-Driven and Forward-Thinking
DHL values individuals who thrive on performance analysis and continuous improvement. Prepare to discuss how you've used data to drive decisions in previous roles. Highlight any initiatives you've led that resulted in operational excellence or strategic growth.
