At a Glance
- Tasks: Shape and deliver people strategies to enhance engagement and performance.
- Company: Join DHL Supply Chain, a global logistics leader with a vibrant culture.
- Benefits: Competitive salary, car allowance, 26 days leave, and extensive employee support.
- Other info: Be part of a diverse team with excellent career growth opportunities.
- Why this job: Make a real impact in a fast-paced environment while driving cultural transformation.
- Qualifications: Union experience and strong stakeholder management skills required.
The predicted salary is between 60000 - 75000 £ per year.
Contract Type: Permanent
Location: Site based/ Heathrow Airport
Competitive salary / Car or car allowance at £7000 and company bonus, 26 days annual leave.
Make culture fly. Shape the future. DHL Supply Chain, an award‑winning global logistics leader, is seeking a dynamic Lead HR Business Partner to join our Aviation and Travel business at a time of growth and opportunity. With 37,000 colleagues across 400 sites in the UK & Ireland, our success is powered by our people and the culture we create.
In this senior role, you’ll act as a trusted advisor to leadership teams, shaping and delivering a people strategy that drives engagement, performance and long‑term business success. You’ll play a pivotal role in leading transformation and change, delivering high‑impact people projects, and supporting major business bids by embedding compelling, commercial people solutions. Working closely with operational and senior leaders, you’ll influence decision‑making, support organisational growth and balance business priorities with an outstanding employee experience. This is a highly visible, strategic role for a commercially minded HR leader who thrives in fast‑paced environments, is passionate about culture and engagement, and wants to make a real impact as part of a values‑led organisation.
WHAT DOES THE ROLE ENTAIL?
- Support with employee satisfaction, performance, retention and effective communication at sites – supporting circa 1,500 colleagues across 2 key sites.
- Support the ER agenda and lead/support relationships and key processes with unions at sites.
- Deploy the Business HR Priorities, as directed e.g. labour flexibility, OMS, LPMC, payroll optimisation, T&C's standardisation.
- Provide HR support to start‑ups and business wins, losses and transfers.
- Ensure employee performance management (sickness, discipline, grievance) is robustly supported.
- Support managers to develop and deliver solutions for workforce planning and management including organisation design, forecasting resourcing needs, agency and identifying future talent requirements.
- Act as an advisor to managers to support compliance with HR policies.
- Account support on HR needs/issues and interventions – liaising with sites on continuous improvement, projects and areas for potential business growth.
- Engagement with the customer closely to drive continuous improvement culture and best practice sharing to strengthen the relationship.
- Support the site HRBP's and Operation Directors to deliver the strategic and account plan.
- Support leaders and managers to develop people‑management capabilities.
- Work with HR Operations to use workforce data and apply analytical skills to formulate people insights and recommendations.
- Supporting a team of 2.
WHAT DO WE NEED FROM YOU?
- Union experience essential.
- Previous business change experience.
- People Management experience.
- Excellent stakeholder management skills up to senior level.
- A CIPD level 5 qualification or equivalent – Desirable.
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award‑winning range of benefits including:
- DHL Company car scheme or car allowance.
- Free confidential 24/7 GP service.
- Hundreds of discounts (including retail, childcare, & gym).
- Affordable loans & enhanced pension scheme.
- 24/7 employee support service for you (+ family) with access to free counselling and much more.
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
Lead HR Business Partner employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead HR Business Partner
✨Tip Number 1
Network like a pro! Reach out to current employees at DHL or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the Lead HR Business Partner position.
✨Tip Number 2
Prepare for the interview by researching DHL's culture and values. Think about how your experience aligns with their mission to make culture fly and support employee engagement. We want to see you shine!
✨Tip Number 3
Showcase your union experience and people management skills during interviews. Be ready to discuss specific examples of how you've successfully navigated business change and supported employee satisfaction.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. Tailor your application to highlight your strategic thinking and ability to influence decision-making, which are key for this role.
We think you need these skills to ace Lead HR Business Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead HR Business Partner role. Highlight your relevant experience, especially in union relations and business change, as these are key for us at DHL.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about shaping culture and engagement. Share specific examples of how you've made an impact in previous roles to grab our attention!
Showcase Your Stakeholder Management Skills: In your application, emphasise your excellent stakeholder management skills. We want to see how you've influenced decision-making at senior levels and supported organisational growth.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with DHL.
How to prepare for a job interview at DHL Supply Chain
✨Know Your Stuff
Before the interview, dive deep into DHL's culture and values. Understand their approach to employee engagement and how they support their people. This will help you align your answers with what they’re looking for in a Lead HR Business Partner.
✨Showcase Your Union Experience
Since union experience is essential for this role, be ready to discuss specific examples of how you've successfully managed relationships with unions. Highlight any challenges you faced and how you overcame them to demonstrate your capability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in HR situations. Think about past experiences where you led change or improved employee satisfaction, and be prepared to explain your thought process and outcomes.
✨Engage with Stakeholders
This role requires excellent stakeholder management skills. Prepare to discuss how you've influenced decision-making at senior levels in previous roles. Use specific examples to illustrate your ability to balance business priorities with employee experience.