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- Tasks: Lead a team of drivers and ensure efficient transport operations.
- Company: Join DHL, the world's leading logistics company with a supportive culture.
- Benefits: Competitive salary, performance bonuses, flexible working, and generous pension scheme.
- Other info: Enjoy career growth opportunities and a dynamic work environment.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: Experience in transport or supply chain, strong communication skills, and IT literacy.
The predicted salary is between 27500 - 30000 £ per year.
Pay Rate: £27,500 - £30,000 (dependent on experience)
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift patterns: 37.5 hours per week, Monday - Friday predominantly working 9am - 5pm
Location: Ferrybridge - WF11 8JY
We're now looking for a Transport First Line Manager to lead and support a small, long serving team of drivers, ensuring safe, compliant and efficient transport operations while delivering an excellent customer experience.
WHAT YOU'LL DO
- Manage and lead a team of drivers, including allocating work, monitoring performance, delivering team briefings
- Plan and schedule transport operations, manually routing and sequencing deliveries to ensure service and efficiency targets are met
- Oversee fleet compliance, health & safety and driver training, ensuring all vehicles and drivers meet legal, company and customer standards
- Coordinate fleet maintenance, including MOTs and servicing, and act as the first point of contact for customer transport queries
- Provide on-call cover as required, providing emergency support to drivers when needed
WHAT YOU'LL BRING
- Experience working in a transport or supply chain environment, suited to a Transport Clerk/Admin looking to gain more experience
- Understanding of working time directive and drivers hours is advantageous
- Strong customer service and communication skills, with confidence liaising with customers on-site and over the phone
- IT-literate with a good working knowledge of Microsoft Office (experience with SmartTime, Tachomaster or LogicS is advantageous but not essential)
- Hard working with a positive, proactive attitude; a strong team player who is hands on, helpful and flexible, and happy to support all aspects of a small operation-from administration through to customer meetings-to deliver an excellent customer experience
WHY JOIN US?
- Discretionary bonus based on performance
- We’re happy to talk about flexible working - just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Transport First Line Manager in Knottingley employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport First Line Manager in Knottingley
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at DHL. A friendly chat can open doors and give you insider info on what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of transport operations and compliance. Show us you understand the ins and outs of the role, and don’t forget to highlight your customer service skills!
✨Tip Number 3
Be ready to demonstrate your leadership skills. Think of examples where you've successfully managed a team or resolved conflicts. We want to see how you can motivate and support your drivers!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates about working with us at DHL Supply Chain.
We think you need these skills to ace Transport First Line Manager in Knottingley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your transport or supply chain experience, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Transport First Line Manager role. Mention specific examples from your past that demonstrate your leadership and problem-solving abilities.
Show Off Your IT Skills: Since the job mentions being IT-literate, make sure to include any relevant software experience you have. If you’ve worked with Microsoft Office or any transport management systems, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at DHL Supply Chain
✨Know Your Stuff
Make sure you understand the logistics and transport industry inside out. Brush up on key terms like 'working time directive' and 'driver's hours'. This will show that you're not just interested in the role, but that you’re genuinely knowledgeable about the field.
✨Showcase Your Leadership Skills
As a Transport First Line Manager, you'll be leading a team of drivers. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate and support others, as this is crucial for the role.
✨Demonstrate Customer Service Savvy
Since you'll be liaising with customers regularly, think of specific instances where you've provided excellent customer service. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will be key to your success in the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to transport operations. Practice responding to scenarios like managing a last-minute delivery change or dealing with a vehicle breakdown. This will help you demonstrate your problem-solving skills and quick thinking.