At a Glance
- Tasks: Develop and maintain interactive Power BI dashboards for strategic decision-making.
- Company: Join DHL, the world’s leading logistics company with a focus on innovation.
- Benefits: Enjoy private medical insurance, 25 days leave, and flexible working options.
- Other info: Be part of a diverse team with excellent career growth opportunities.
- Why this job: Make a real impact by driving performance and ensuring data security.
- Qualifications: Experience in IT systems, strong SQL skills, and a passion for data reporting.
The predicted salary is between 30000 - 40000 € per year.
Contract Type: Permanent
Location: DHL Acton Gate, Stafford, Staffordshire, United Kingdom, ST18 9AR
Think you know DHL? Think again! We’re not just about delivering parcels. DHL Supply Chain is the world’s leading logistics company, and our IT function serves as the vital nerve centre, connecting the dots and transforming business needs into cutting‑edge solutions on a global scale. Our IT professionals are more than just tech experts; they are strategic partners who drive meaningful change through standardisation, differentiation, and innovation.
We’re looking for an IT System Support to develop and maintain interactive, user‑friendly Power BI dashboards to support operational and strategic decisions. This includes the implementation of best practices for data governance, security, and privacy.
What you’ll do
- Drive Performance: develop and maintain bespoke databases and administer our dedicated SQL and web servers.
- Innovate: maintain all source code in a safe and secure way and fully document processes. Work closely with other members of the IS team to ensure consistency in data definition, database set‑up, templates, and reporting formats.
- Conduct data manipulation across multiple data sources, i.e. SmartTime, Microlise, Tachomaster, etc., ensuring accuracy and insight generation.
- Lead with Purpose: support the creation of operational outputs that help Finance understand performance against budget and track PI initiatives. Use management information to assist with projects.
- Ensure Compliance: identify best sources of data to provide accurate and consistent reporting. Ensure data is always kept safe and secure and that data security protocols are followed.
What you’ll bring
- Experience working in a similar role with IT experience of business systems used by DHL.
- A passion for data with strong experience in data reporting.
- In‑depth experience of Power BI – including dashboards and trends analysis.
- Strong SQL skills, including running queries.
- Stakeholder management – strong communication skills.
- Proven problem‑solving skills around data, data manipulation, data sets, and corresponding warehouse product processes and flows.
- Preferable experience in the logistics industry with IT.
Why join us?
- Private medical insurance.
- 25 days annual leave with the option to buy additional days.
- Discretionary bonus based on performance.
- Flexible working – just ask about alternative patterns at interview.
- Generous pension scheme with 8% employer contribution and 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.
Who we are
We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
Building an inclusive workplace
At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.
IT Systems Support employer: DHL Supply Chain
DHL Supply Chain is an exceptional employer, offering a dynamic work environment where IT professionals can thrive as strategic partners in a global logistics leader. With a strong focus on employee growth, the company provides extensive benefits including private medical insurance, flexible working options, and a generous pension scheme, all while fostering an inclusive culture that values diverse skills and experiences. Located in Staffordshire, employees enjoy access to a range of lifestyle discounts and support for personal development, making DHL a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Support
✨Tip Number 1
Network like a pro! Reach out to current employees at DHL or in the logistics industry on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing your Power BI dashboards and SQL projects. Bring it along to interviews to demonstrate your hands-on experience and creativity.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to data manipulation and stakeholder management. Role-play with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at DHL.
We think you need these skills to ace IT Systems Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Systems Support role. Highlight your experience with Power BI, SQL, and any relevant data reporting skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about data and how your skills can drive performance at DHL. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you’ve tackled data challenges in the past. We’re keen on seeing your problem-solving prowess and how you can bring that to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at DHL Supply Chain
✨Know Your Tech Inside Out
Make sure you brush up on your Power BI and SQL skills before the interview. Be ready to discuss specific projects where you've developed dashboards or manipulated data, as this will show your hands-on experience and passion for data.
✨Understand DHL's Business Model
Familiarise yourself with how DHL operates beyond just logistics. Knowing how IT supports their business strategy can help you articulate how you can contribute to their goals, especially in terms of data governance and security.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to data manipulation or reporting. Think about past experiences where you faced challenges and how you overcame them, as this will demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
Since stakeholder management is key, be prepared to discuss how you've effectively communicated technical information to non-technical team members. This will highlight your ability to work collaboratively within the IS team and across departments.
