At a Glance
- Tasks: Drive IT performance and innovation while managing local resources and customer relationships.
- Company: DHL Supply Chain, the global leader in logistics and supply chain management.
- Benefits: Private medical insurance, 25 days leave, flexible working, and generous pension contributions.
- Other info: Inclusive workplace culture valuing diverse skills and experiences.
- Why this job: Join a dynamic team transforming business needs into cutting-edge IT solutions.
- Qualifications: Experience in IT management, strong communication skills, and knowledge of Blue Yonder WMS.
The predicted salary is between 54450 - 66550 £ per year.
This is a remote based role but there is a requirement to be on site at Coalville and Milton Keynes (MK:DC) 2-3 days per week.
Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, and our IT function serves as the vital nerve centre, connecting the dots and transforming business needs into cutting-edge solutions on a global scale. Our IT professionals are more than just tech experts; they are strategic partners who drive meaningful change through standardisation, differentiation, and innovation.
We're looking for an experienced IT Business Partner, responsible for providing IT services to Coalville and MK:DC sites within ML technology function supporting the business needs of today and the future. You will be the business partner for the operational site and customer liaison for all IT services impacting the site.
What You'll Do
- Drive Performance: Successful delivery for IT solutions will include the coordination of central IT functions and leadership of local IT resources. This will include budgetary responsibility, ownership of site IT roadmaps, change management and incident coordination.
- Innovate: A key component of the role will be to play an active role in IT project delivery for the site, act as a site IT SME providing end user service to enable the effective use of IT.
- Lead with Purpose: Role will include Blue Yonder WMS management responsibilities, which are dedicated to the customer on site.
- Ensure Compliance: Manage IT suppliers, products, solutions and service management to defined standards and SLAs.
What You'll Bring
- IT experience in a large complex organisation with strong IT team management experience.
- Experience of internal and external customer and stakeholder management with good communication and influencing skills.
- Experience of DHL IT systems.
- Knowledge of Blue Yonder 2023 Warehouse Management System (WMS) is essential.
- Experience of working on change management activities.
Why Join Us?
- Private Medical Insurance.
- 25 days annual leave with the option to buy additional days.
- Discretionary bonus based on performance.
- We're happy to talk about flexible working – just ask about alternative patterns at interview.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
Who We Are
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
Building an Inclusive Workplace
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
IT Business Partner employer: DHL Supply Chain
DHL Supply Chain in Skelmersdale is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With competitive benefits such as pension contributions, free GP consultations, and various discounts, employees are supported both personally and professionally. The dynamic warehouse environment fosters teamwork and innovation, making it an ideal place for those looking to make a meaningful impact in inventory management.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Partner
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DHL Supply Chain values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DHL Supply Chain might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DHL Supply Chain!
✨Direct Apply to DHL Supply Chain
Let's not forget to apply directly through the DHL Supply Chain website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Business Partner
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DHL Supply Chain.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DHL Supply Chain. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DHL Supply Chain
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
