At a Glance
- Tasks: Lead operations across multiple sites, ensuring safety and efficiency in logistics with purpose.
- Company: Join DHL, a leader in logistics with a commitment to social impact.
- Benefits: Enjoy 33 days annual leave, flexible working, and a generous pension scheme.
- Other info: Opportunity for career growth and a dynamic work environment.
- Why this job: Make a real difference in rehabilitation and public service while driving operational excellence.
- Qualifications: Strong operational experience and proven leadership in complex environments.
The predicted salary is between 50000 - 60000 £ per year.
Contract Type: Permanent (Full-Time)
Location: Remote with 75% UK travel
Stepping into this role means stepping into a world where operational excellence meets meaningful social impact. As part of our HMPPS contract, you'll support a network of unique operating environments where precision, safety, and humanity matter in equal measure. This is logistics with purpose - a chance to lead teams, shape standards, and influence outcomes across sites that play a vital role in rehabilitation and public service.
As Regional Operations Manager, you will oversee multiple sites across our HMPPS portfolio, ensuring they operate safely, efficiently, and in line with DHL's high standards. You'll be the driving force behind operational performance, colleague engagement, customer relationships, and continuous improvement across a diverse and challenging regional footprint.
A TYPICAL DAY MAY INVOLVE:
- Ensure all sites deliver safe, efficient, and cost effective operations aligned with budget targets.
- Ensure full understanding and application of all DHL HSMS standards and safety policies across the region.
- Identify and implement improvements to enhance process efficiency, reduce cost, and support ongoing operational excellence.
- Ensure appropriate security measures are in place to protect colleagues, visitors, assets, and customer stock.
- Provide leadership to Warehouse Managers, Supervisors, Team Leaders, and support teams - including hybrid self pack/shop sites - to deliver KPIs, sustainability goals, growth, and colleague engagement.
- Build and maintain strong relationships with customer representatives, senior officials, and local liaisons across host, serviced, and hybrid operating sites.
THIS ROLE WOULD SUIT PEOPLE WHO:
- Strong operational experience in a fast paced, multi site or complex environment.
- Proven experience working directly with customers and senior stakeholders.
- Demonstrated ability to lead diverse teams in complex, high pressure or sensitive operational settings.
- Experience driving cultural, behavioural, or operational change across teams or multiple sites.
- Confidence and professionalism working within HMPPS environments.
- Three to five years of UK address history.
WHY JOIN US?
- 33 days annual leave (Inc Bank Holidays).
- We're happy to talk about flexible working - just ask about alternative patterns at interview.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.
Regional Operations Manager in Hatfield employer: DHL Supply Chain
DHL is an exceptional employer that champions operational excellence while making a meaningful social impact. With a strong focus on colleague engagement and continuous improvement, employees benefit from a supportive work culture, generous annual leave, and a robust pension scheme. The opportunity to lead diverse teams across unique operating environments not only fosters professional growth but also allows for significant contributions to rehabilitation and public service.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager in Hatfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching DHL's values and recent projects. Show us that you understand their mission and how your experience aligns with their goals. Tailor your answers to reflect operational excellence and social impact.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've led diverse teams or implemented change. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to take on the challenge of being a Regional Operations Manager.
We think you need these skills to ace Regional Operations Manager in Hatfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Regional Operations Manager role. Highlight your operational experience, leadership skills, and any relevant achievements in similar environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about operational excellence and how you can make a meaningful impact in our HMPPS contract. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and drive improvements. Use metrics where possible to quantify your success and show us what you can bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at DHL Supply Chain
✨Know Your Operations Inside Out
Before the interview, dive deep into understanding the operational standards and safety policies of DHL. Familiarise yourself with their HSMS standards and think about how you can apply them in your previous roles. This will show that you're not just interested in the role but are also prepared to uphold their high standards.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led diverse teams in complex environments. Prepare stories that highlight your ability to engage colleagues, drive performance, and implement change. This is your chance to demonstrate your leadership style and how it aligns with the company's values.
✨Build Relationships Like a Pro
Since this role involves working closely with customers and senior stakeholders, think about how you've successfully built and maintained relationships in the past. Be prepared to share strategies you've used to foster collaboration and trust, especially in high-pressure situations.
✨Emphasise Continuous Improvement
DHL values operational excellence, so come armed with ideas on how to enhance process efficiency and reduce costs. Think about past experiences where you've identified improvements and be ready to discuss how you can bring that mindset to the role. This shows you're proactive and committed to ongoing success.
