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- Tasks: Lead and manage a dynamic logistics operation with a focus on safety and performance.
- Company: Join DHL Supply Chain, a leader in logistics and supply chain management.
- Benefits: Enjoy a company car, private medical insurance, and a generous pension scheme.
- Other info: Be part of a culture that values engagement, talent development, and continuous improvement.
- Why this job: Shape the future of logistics while inspiring and developing your team.
- Qualifications: Proven experience in retail logistics and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Being a General Manager at DHL Supply Chain means taking ownership of an entire operation and leading it with integrity, energy and purpose. You are the visible leader on site, setting the tone for safety, performance and culture, while bringing people together around clear objectives and shared priorities. Through strong leadership, performance dialogue and continuous improvement, you create an environment where teams are engaged, accountable and proud of the work they deliver. The role is both operational and strategic, requiring you to think long‑term while delivering results every day. You will shape the future of the site through structured development plans, talent growth and innovation, while ensuring today's operation runs safely, efficiently and profitably. At the heart of the role is people - building strong leadership capability, recognising contribution and creating a workplace where everyone can perform at their best.
A TYPICAL DAY MAY INVOLVE:
- Taking full accountability for site performance, ensuring health, safety, service, cost and people objectives are delivered consistently and sustainably.
- Setting clear operational priorities and leading the execution of short-, medium- and long-term plans to support growth, efficiency and profitability.
- Leading the senior leadership team through performance reviews, Gemba walks and structured performance dialogues to drive continuous improvement.
- Ensuring full compliance with all safety, legal, regulatory, security and DHL policy requirements, while actively promoting a strong Safety First culture.
- Reviewing operational, financial and people KPIs, taking decisive action where performance deviates from plan and removing barriers to success.
- Building strong commercial relationships and leading regular operational and strategic reviews to support retention, growth and continuous improvement.
- Owning site development and investment plans, balancing operational delivery with future capability, innovation and long-term site maturity.
THIS ROLE WOULD SUIT PEOPLE WHO:
- Are operations leaders with a proven track record of running large, complex retail logistics or supply chain operations, ideally within a 3PL or warehouse environment.
- Bring essential hands on experience in retail supply chain operations, with a strong understanding of volume-driven, fast-moving, customer critical logistics environments.
- Naturally lead from the front, inspiring high performance through visible leadership, engagement and empowerment of managers and frontline teams.
- Are comfortable balancing operational excellence with commercial, financial and strategic decision making in a fast paced environment.
- Have a strong passion for health & safety and continuously improving standards, behaviours and ways of working.
- Are motivated by developing talent, building succession, and creating a high engagement culture where people feel valued, supported and challenged.
WHY JOIN US?
- Use of a company car (or car allowance) including hybrid and electric vehicles.
- Private medical insurance.
- Discretionary bonus based on performance.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
General Manager in Hatfield employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Hatfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and supply chain industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on a General Manager role!
✨Tip Number 2
Prepare for interviews by researching DHL's culture and values. Think about how your leadership style aligns with their focus on safety and performance. Be ready to share examples of how you've driven continuous improvement in past roles.
✨Tip Number 3
Showcase your hands-on experience! When you get the chance to chat with recruiters or during interviews, highlight specific instances where you've successfully managed large operations. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at DHL Supply Chain. Let’s make it happen!
We think you need these skills to ace General Manager in Hatfield
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your leadership style and how it aligns with our values at StudySmarter. We want to see how you inspire and engage teams, so share specific examples of your past experiences.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Make sure every word counts and directly relates to the role of General Manager.
Demonstrate Your Strategic Thinking: We’re looking for someone who can think long-term while managing day-to-day operations. In your application, showcase your ability to balance operational excellence with strategic decision-making. Give us a glimpse of your vision for the future!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at DHL Supply Chain
✨Know the Company Inside Out
Before your interview, make sure you research DHL Supply Chain thoroughly. Understand their values, mission, and recent developments in the logistics sector. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Leadership Skills
As a General Manager, showcasing your leadership capabilities is crucial. Prepare examples from your past experiences where you've successfully led teams, improved performance, or navigated challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Focus on Safety and Compliance
Given the emphasis on health and safety in the job description, be ready to discuss how you've prioritised safety in previous roles. Share specific initiatives you've implemented to promote a safety-first culture and ensure compliance with regulations.
✨Prepare for Strategic Discussions
Expect questions about your strategic vision for the site and how you plan to balance operational excellence with long-term growth. Think about how you would approach talent development and innovation, and be prepared to share your ideas on fostering a high-engagement culture.