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- Tasks: Lead and motivate a team of drivers, ensuring top-notch transport operations.
- Company: DHL Supply Chain is a global leader in supply chain management, delivering for various industries.
- Benefits: Enjoy competitive pay, 24/7 GP service, discounts, loans, and employee support.
- Why this job: Join a dynamic team focused on excellence and customer satisfaction in logistics.
- Qualifications: Experience in leading teams, understanding transport operations, and excellent communication skills required.
- Other info: This is a full-time, permanent role with rotational shifts, including weekends.
The predicted salary is between 27884 - 39000 £ per year.
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Pay Rate: £34,855.59
Grade: N
Contract Type: Permanent (Full-Time)
Shift patterns: Rotational – will include weekend working. To be discussed further at interview.
Location: Basingstoke – RG21 6XW
Elevate your career with us! We\’re on the hunt for an Experienced Transport First Line Manager to lead the charge in transforming the Argos Home Delivery contract and delivering exceptional service every day!
WHAT DOES THE ROLE ENTAIL?
- Supervise and motivate a team of drivers and logistics staff, providing coaching and conducting performance reviews to foster a high-performance culture.
- Ensure adherence to transport regulations, health and safety standards, and company policies, maintaining operational integrity and compliance.Monitor daily transport operations to optimize efficiency and address delivery issues in collaboration with customer service teams, ensuring a positive customer experience.
- Analysis & Reporting: Analyze key performance indicators (KPIs) to identify improvement areas, preparing reports on operational performance and compliance for senior management.
WHAT DO WE NEED FROM YOU?
We\’d love to hear from you if you have the following experience but don\’t hesitate to apply if you don\’t tick every box on this page – we\’re great at spotting talent and potential in everyone:
- Proven ability to lead, motivate, and develop a diverse team, fostering a collaborative and high-performance work environment.
- In-depth understanding of transport operations, logistics processes, and compliance regulations to ensure efficient and effective service delivery.
- Possession of an International Operator\’s License, demonstrating knowledge of international transport regulations and standards.
- Excellent verbal and written communication skills, with the ability to address challenges proactively and collaborate effectively with various stakeholders.
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Free confidential 24/7 GP service
- Hundreds of discounts (including retail, childcare + gym)
- Affordable loans & enhanced pension scheme
- 24/7 employee support service for you (+ family) with access to free counselling and much more:
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: An Essential Part Of Everyday Life
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
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Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Transportation, Logistics, Supply Chain and Storage
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First Line Manager - Transport employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line Manager - Transport
✨Tip Number 1
Familiarise yourself with the latest transport regulations and compliance standards. This knowledge will not only help you in the interview but also demonstrate your commitment to maintaining operational integrity.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed teams in previous roles. Be ready to discuss specific situations where your coaching made a difference.
✨Tip Number 3
Research DHL Supply Chain's operations and their approach to customer service. Understanding their values and how they align with your own can give you an edge during discussions about improving service delivery.
✨Tip Number 4
Network with current or former employees of DHL Supply Chain on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
We think you need these skills to ace First Line Manager - Transport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport operations and team management. Use keywords from the job description, such as 'lead', 'motivate', and 'compliance', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for logistics and your leadership style. Mention specific examples of how you've successfully managed teams and improved operational efficiency in previous roles.
Showcase Your Qualifications: If you possess an International Operator's License or any other relevant certifications, make sure to include these in your application. Highlighting your qualifications will set you apart from other candidates.
Prepare for Potential Questions: Think about how you would address challenges in transport operations and customer service. Be ready to discuss your approach to performance reviews and team motivation during the interview process.
How to prepare for a job interview at DHL Supply Chain
✨Showcase Your Leadership Skills
As a First Line Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, highlighting how you fostered a high-performance culture.
✨Understand Transport Regulations
Make sure you have a solid grasp of transport operations and compliance regulations. Brush up on relevant laws and standards, as this knowledge will be crucial in the interview and will show that you're serious about the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of situations where you had to address delivery issues or improve operational efficiency, and be ready to discuss your thought process and outcomes.
✨Communicate Effectively
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would collaborate with various stakeholders to ensure a positive customer experience.
