At a Glance
- Tasks: Lead a customs team and oversee end-to-end customs processes for goods moving from the EU to the UK.
- Company: DHL Supply Chain, the world's leading logistics company with a focus on teamwork.
- Benefits: Generous pension scheme, 24/7 GP consultations, retail discounts, and financial advice.
- Other info: Flexible working hours with opportunities for career growth and development.
- Why this job: Make a real impact in logistics while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in transport planning, customer service, and managing teams; good IT skills required.
The predicted salary is between 29870 - 29870 € per year.
Pay Rate: £29,870 per year
Grade: N
Contract Type: 12 Month Secondment or Fixed Term Contract
Shift patterns: Monday to Friday
Working Hours: Flexibility required from 7am until 7pm, especially during peak
Location: Rugby, CV23 0XF
DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.
A R2 Customs First Line Manager leads a customs team and is responsible for overseeing and coordinating the end-to-end customs processes for goods moving from the EU into the UK. Managing a team of customs administrators and acts as the key link between vendors, Country Freight forwarders, and EU partners to ensure accurate and timely export documentation, smooth customs clearance, and compliance with all regulatory requirements. The role combines people leadership, operational oversight, and customs compliance expertise to deliver efficient cross-border movements.
A TYPICAL DAY MAY INVOLVE:
- Ensure all export and import documentation is prepared in accordance with EU and UK customs requirements
- Maintain up to date knowledge of UK customs processes and EU export regulations
- Collaborate with internal teams (e.g. Planning, NDNS, EU control towers, Brokers and Freight forwarders) to ensure accuracy and SLAs are met
- Develop and maintain Standard Operating Procedures (SOPs) and Work instructions
- Managing two direct reports - customs administrators
THIS ROLE WOULD SUIT PEOPLE WHO:
- Have previous Transport Planning Experience
- Have previous Customer Service Experience
- Have previous experience managing people
- Possess good IT skills such as Excel
- Have experience with customs and brokers
WHY JOIN US?
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
First Line Manager - Customs-12 Month Secondment or Fixed Term Contract employer: DHL Supply Chain
DHL Supply Chain is an exceptional employer, offering a dynamic work environment in Rugby where our employees are valued as the backbone of our operations. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside a generous pension scheme and various lifestyle benefits. Join us to be part of a collaborative team that thrives on innovation and excellence in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land First Line Manager - Customs-12 Month Secondment or Fixed Term Contract
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customs field on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your customs knowledge. Make sure you can chat confidently about UK customs processes and EU regulations. We want you to shine when discussing how you can lead a team effectively!
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you’ve successfully managed a team or improved processes. We love hearing about how you’ve made a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals ready to join our team.
We think you need these skills to ace First Line Manager - Customs-12 Month Secondment or Fixed Term Contract
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the First Line Manager role. Highlight your experience in customs processes, team management, and any relevant IT skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customs and logistics. Share specific examples of your previous experience that align with the job description. Let us know why you’re the perfect fit!
Showcase Your Leadership Skills:Since this role involves managing a team, be sure to highlight your leadership experience. Talk about how you've successfully led teams in the past and how you can bring that expertise to our customs team at DHL.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get all the latest updates directly from us!
How to prepare for a job interview at DHL Supply Chain
✨Know Your Customs Inside Out
Make sure you brush up on UK customs processes and EU export regulations. Being able to discuss these confidently will show that you're not just familiar with the role but also genuinely interested in it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in people leadership and operational oversight, as this role requires strong management skills.
✨Collaborate Like a Pro
Think about times when you've worked with different teams or departments. Be ready to share how you ensured accuracy and met service level agreements (SLAs) while collaborating with others.
✨Get Familiar with SOPs
Understand the importance of Standard Operating Procedures (SOPs) in customs operations. Be prepared to discuss how you would develop and maintain these procedures to ensure smooth customs clearance.
