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- Tasks: Lead daily warehouse operations and inspire your team to achieve success.
- Company: DHL is the world’s leading logistics company, ensuring smooth supply chain management globally.
- Benefits: Enjoy a discretionary bonus, flexible working options, and a generous pension scheme.
- Why this job: Join a dynamic team culture focused on collaboration, safety, and continuous improvement.
- Qualifications: Strong operational knowledge of logistics, strategic mindset, and excellent communication skills required.
- Other info: Applications are reviewed continuously, so apply ASAP for consideration.
The predicted salary is between 37775 - 52825 £ per year.
Pay Rate: £37,775.00
Grade: N
Contract Type: Permanent (Full-Time)
Shift patterns: Monday-Friday 2pm to 10pm
Location: Birmingham B92 9EP
Think you know DHL? Think again! We\’re not just about delivering parcels. DHL Supply Chain is the world\’s leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.
We\’re now looking for a Warehouse Shift Manager / Ops Manager to lead our operations and drive success.
If you\’re a proactive leader with a passion for logistics, we want you on our team!
WHAT YOU\’LL DO
- Lead the Team: Supervise daily warehouse operations, ensuring everything runs smoothly and efficiently. Your leadership will inspire and motivate our team to reach new heights!
- Streamline Processes: Implement innovative strategies to enhance productivity and efficiency in our warehouse
- Ensure Safety: Uphold the highest safety standards and compliance regulations, creating a safe and secure workplace for everyone.
- Monitor Performance: Track key performance indicators and drive continuous improvement initiatives to meet and exceed our goals.
- Foster Collaboration: Build a strong team culture that values communication, accountability and teamwork. Together, we\’ll achieve great results!
THIS ROLE WOULD SUIT PEOPLE WHO
- Have strong operational knowledge of logistics and warehousing
- Have a strategic mindset and a passion for problem-solving.
- You\’re a natural leader with excellent communication skills, able to inspire and engage your team
WHY JOIN US?
- Free parking and on-site canteen
- 34 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- We\’re happy to talk about flexible working – just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE
We\’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we\’re all about creating a workplace where everyone\’s skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 16th February 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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First Line Manager employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line Manager
✨Tip Number 1
Familiarise yourself with the logistics industry, especially warehouse operations. Understanding the key challenges and trends in this field will help you speak confidently about how you can lead and improve processes during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved performance, as this will demonstrate your capability as a First Line Manager.
✨Tip Number 3
Research DHL's values and culture. Understanding what they stand for will allow you to align your answers with their expectations and show that you're a good fit for their team-oriented environment.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the company. Asking insightful questions about their safety standards or team dynamics can demonstrate your proactive approach and genuine interest in contributing to their success.
We think you need these skills to ace First Line Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the First Line Manager position at DHL. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in logistics and warehousing. Emphasise your leadership skills and any achievements that demonstrate your ability to streamline processes and improve performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your strategic mindset. Use specific examples from your past experiences to illustrate how you can lead a team and foster collaboration.
Highlight Safety and Compliance Knowledge: Since safety is a priority for DHL, make sure to mention any experience you have with safety standards and compliance regulations in your application. This will show that you understand the importance of creating a safe workplace.
How to prepare for a job interview at DHL Supply Chain
✨Show Your Leadership Skills
As a First Line Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated and inspired them to achieve their goals.
✨Understand Logistics Operations
Familiarise yourself with logistics and warehousing processes. Be ready to discuss specific strategies you've implemented to streamline operations and enhance productivity in previous roles.
✨Emphasise Safety Awareness
Safety is paramount in warehouse operations. Be prepared to talk about your experience with safety standards and compliance regulations, and how you've ensured a safe working environment for your team.
✨Highlight Team Collaboration
DHL values teamwork and communication. Share examples of how you've fostered a collaborative culture within your team, and how you plan to build strong relationships with your colleagues at DHL.
