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- Tasks: Manage transportation and customs documentation while liaising with carriers for smooth operations.
- Company: DHL Supply Chain is a global leader in logistics, ensuring efficient supply chain management.
- Benefits: Enjoy free parking, 25 days annual leave, flexible working options, and a generous pension scheme.
- Why this job: Join a dynamic team where your skills matter and make a real impact in logistics.
- Qualifications: Ideal candidates have transport experience, strong analytical skills, and excellent communication abilities.
- Other info: Applications are reviewed continuously, so apply early to secure your chance!
The predicted salary is between 28000 - 36000 £ per year.
Pay Rate: £33,000
Grade: N
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday, 7am & 3pm OR 8am to 4pm, Optional Overtime 1.5x
Location: Birmingham
Think you know DHL? Think again! We\’re not just about delivering parcels. DHL Supply Chain is the world\’s leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.
We\’re now looking for a Operations Controller
Add a line relating to what we expect them to do
A TYPICAL DAY MAY INVOLVE
- Co-ordinate & processing of Multi-Modal collections and deliveries and communications between Supplier, Customer and Service Providers within strategic and tactical transport solutions. Create new jobs, update trackers and spreadsheets and provide clear and accurate email updates to the customer as well as wider LLP.
- Ensure production / materials moved in line with strategic and tactical plan, to deliver best in class transport solutions. Ensure all departmental day to day tasks and data entry are timely executed.
- Working to given parameters to support the collections and deliveries are made within the agreed parameters
- Ensure any Blow Out recoverys are either made at lowest cost and still maintain delivery within contactual constraints or liaise with Custome to collect freight later and deliver later where possible at nil cost to the business
- The role also needs to ensure that the Customer is made aware of all late collections / ntc\’s and advised of late deliveries and then escalating if this is too late for the Customer to ensure contingency plans are put in place.
THIS ROLE WOULD SUIT PEOPLE WHO
- Previous Planning or Operational experience
- Good degree of computer literacy, with excel, access, word and PowerPoint experience
- Demonstrable experience of a high standard of commercial awareness and understanding of key costs and drivers within the supply chain
WHY JOIN US?
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE
We\’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we\’re all about creating a workplace where everyone\’s skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing asap Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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European Operations Controller employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Operations Controller
✨Tip Number 1
Familiarise yourself with DHL's operations and values. Understanding their logistics processes and commitment to customer service will help you align your answers during the interview, showcasing that you're a good fit for their culture.
✨Tip Number 2
Network with current or former employees of DHL Supply Chain. They can provide valuable insights into the role and the company culture, which can help you tailor your approach and questions during the interview.
✨Tip Number 3
Brush up on your analytical skills and Excel proficiency. Since the role requires a keen eye for detail and data management, being able to demonstrate your capabilities in these areas during practical assessments or discussions will set you apart.
✨Tip Number 4
Prepare specific examples from your past experience that highlight your problem-solving skills and ability to work under pressure. This will help you illustrate your suitability for managing logistics challenges effectively.
We think you need these skills to ace European Operations Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply chain or logistics. Emphasise any roles where you managed transportation and customs documentation, as this is crucial for the European Operations Controller position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at DHL Supply Chain. Mention specific skills such as analytical thinking and attention to detail, and provide examples of how you've successfully managed similar responsibilities in the past.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you showcase your verbal and written communication skills. Provide examples of how you've effectively liaised with carriers or suppliers in previous positions.
Showcase Technical Proficiency: DHL values computer literacy, especially in Excel, Access, Word, and PowerPoint. Include any relevant certifications or experiences that demonstrate your proficiency with these tools, as they will be beneficial in the role.
How to prepare for a job interview at DHL Supply Chain
✨Research DHL Supply Chain
Before your interview, take some time to learn about DHL Supply Chain's operations, values, and recent developments. Understanding their role in the logistics industry will help you tailor your answers and show genuine interest in the company.
✨Highlight Relevant Experience
Make sure to emphasise any transport experience you have within a supply chain or logistics environment. Be prepared to discuss specific examples of how you've successfully managed documentation, liaised with carriers, or handled financial discrepancies.
✨Demonstrate Analytical Skills
As an Operations Controller, analytical thinking is crucial. Prepare to discuss situations where you've used data to make decisions or improve processes. This will showcase your ability to think logically and solve problems effectively.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows that you're engaged and serious about the opportunity.