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- Tasks: Manage EU returns and ensure smooth logistics operations.
- Company: DHL, the global leader in supply chain management.
- Benefits: Generous pension scheme, 24/7 GP consultations, and retail discounts.
- Other info: Inclusive workplace valuing diverse skills and experiences.
- Why this job: Be part of a dynamic team making a real impact in logistics.
- Qualifications: Experience in logistics, strong attention to detail, and good IT skills.
The predicted salary is between 28500 - 28500 £ per year.
Pay Rate: £28,500
Contract Type: Permanent (Full-Time)
Shift patterns: Working Monday to Friday 11am-7pm - there is some flexibility
Location: Widnes - WA8 0PG
We are now looking for a EU Returns Operator to play a key role in managing returned stock from across the EU and supporting smooth reverse logistics operations.
A TYPICAL DAY MAY INVOLVE:
- Monitor daily transport activity to ensure all collections and deliveries are running on time
- Identify and manage any issues with collections or deliveries, escalating where required
- Plan and schedule collections for the following day
- Review routes and identify opportunities to combine loads in a cost effective manner
- Tender transport jobs through the system in line with agreed processes
- Identify opportunities for improvements and cost savings within transport and returns operations
- Maintain regular contact with the customer, couriers, suppliers, and internal teams
- Ensure system data is accurate and updated in a timely manner
THIS ROLE WOULD SUIT PEOPLE WHO:
- Experience within logistics or transport
- Strong attention to detail with the ability to manage multiple priorities
- Confident communicator, comfortable liaising with external partners and internal teams
- Good IT skills, with experience using Microsoft Office - specifically Excel
WHY JOIN US?
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
EU Returns Operator employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EU Returns Operator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at DHL. A friendly chat can open doors and give you insider info on what it’s really like to work as an EU Returns Operator.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of reverse logistics. Be ready to discuss how you’d handle daily transport activities and any challenges that might pop up. Show us you’re the problem-solver we need!
✨Tip Number 3
Don’t forget to highlight your IT skills, especially with Excel. We love candidates who can manage data effectively, so be sure to share any relevant experience during your conversations with us.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, you’ll find all the details about the role and our awesome benefits right there. Let’s get you started on this exciting journey with DHL!
We think you need these skills to ace EU Returns Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the EU Returns Operator role. Highlight your logistics experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences in logistics and how they relate to the responsibilities listed in the job description.
Show Off Your IT Skills: Since good IT skills are essential, especially with Excel, make sure to mention any relevant software experience in your application. If you've used similar systems before, let us know how you’ve excelled in those environments!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at DHL Supply Chain
✨Know Your Logistics
Familiarise yourself with the logistics and transport industry, especially reverse logistics. Understand the key terms and processes involved in managing returns, as this will show your genuine interest and knowledge during the interview.
✨Showcase Your Communication Skills
As an EU Returns Operator, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated with external partners or internal teams in past roles. This will demonstrate your confidence and ability to manage relationships.
✨Be Detail-Oriented
Highlight your attention to detail by discussing specific instances where you successfully managed multiple priorities or identified errors in data. This is crucial for ensuring accurate system updates and smooth operations.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle issues with collections or deliveries. Think of scenarios from your previous experience where you identified problems and implemented solutions, showcasing your proactive approach.