At a Glance
- Tasks: Support drivers with operational queries and manage dispatch materials daily.
- Company: Join DHL, the world's leading logistics company with a collaborative culture.
- Benefits: Enjoy free parking, 24/7 GP consultations, and discounts on lifestyle products.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
- Why this job: Be part of a dynamic team that keeps the country running smoothly.
- Qualifications: Strong organisational skills and a full UK Manual Driving Licence required.
The predicted salary is between 30000 - 40000 £ per year.
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday 07:00am - 16:00
Location: Enfield Morson Road
Pay Rate: Competitive
Grade: P
A Typical Day May Involve:
- Provide front-desk operational support for drivers, handling queries and daily requirements
- Prepare dispatch materials including route packs, PDAs, fuel cards, keys, and dispatch boxes
- Manage driver briefings and debriefings, ensuring all operational data is accurately captured
- Allocate, track, and maintain operational equipment and resources
- Record and monitor mileage, fuel usage, delays, exceptions, and operational issues
- Maintain accurate handover logs and escalate in-day operational concerns to management
- Ensure driver times, activities, and performance data are recorded and validated accurately
- Support KPI reporting, performance tracking, and preparation for operational reviews and 1:1 meetings
- Maintain daily and weekly dashboards, driver activity logs, and shift documentation
- Support compliance with fleet, productivity, driver availability, and operational KPIs
- Prepare reports, trackers, performance packs, and operational updates for management teams
- Manage email and Teams communications professionally and efficiently
- Maintain compliance documentation including licence checks, defect logs, inspections, and fleet records
- Support yard operations to ensure vehicles and drivers are ready for timely departures
- Conduct basic vehicle and compliance checks, reporting defects and operational issues where required
- Coordinate vehicle movements to and from service providers with accurate documentation
- Carry out PPE, ID, and compliance checks, recording and reporting deviations
- Maintain yard cleanliness, waste management, recycling routines, and hygiene standards
- Support consumables management, cleaning schedules, and operational housekeeping standards
- Ensure adherence to operational procedures, work instructions, and company standards
- Support audits, safety reviews, training compliance, and process documentation activities
- Maintain accurate fleet servicing, maintenance, and VOR records
- Update continuous improvement trackers and monitor progress of operational actions
- Gather and log improvement suggestions from drivers and operational teams
- Identify recurring operational issues and accelerate opportunities for process improvement
This Role Would Suit People Who:
- Previous administration experience with strong organisational and multitasking skills
- Experience working with drivers and operational teams in a fast-paced environment
- Background in transport, logistics, or operational support preferred
- Understanding of fleet operations, defect reporting, or yard processes beneficial (full training provided)
- Full UK Manual Driving Licence held for a minimum of 6 months (essential)
- Strong verbal, written, and face‑to‑face communication skills
- High attention to detail with a strong focus on accuracy and data integrity
- Ability to prioritise workload and perform effectively under pressure
- Competent using Microsoft Office, transport systems, and electronic reporting tools
Why Join Us?
- Free parking
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.
Who We Are:
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
Building an Inclusive Workplace:
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 21st May. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and, where we have a large number of applications, the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Transport Support Clerk in Enfield employer: DHL Supply Chain
DHL Supply Chain is an exceptional employer, offering a dynamic work environment in Enfield where employees are valued as the backbone of our logistics operations. With competitive pay, comprehensive benefits including free parking and 24/7 GP consultations, and a strong commitment to employee growth and inclusivity, we empower our team members to thrive both personally and professionally. Join us to be part of a global leader that prioritises your well-being and career development while making a meaningful impact in the supply chain industry.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Support Clerk in Enfield
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like DHL Supply Chain.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by DHL Supply Chain. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Support Clerk in Enfield
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at DHL Supply Chain, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at DHL Supply Chain and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into DHL Supply Chain. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at DHL Supply Chain
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at DHL Supply Chain.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to DHL Supply Chain.
