Contract Type: Permanent (Full-Time)
Location: Coventry (CV2 2TA) with 50% expected travel
As a Service Engineer within DHL Supply Chain, you'll play a central role in keeping our automated logistics operations running smoothly, safely, and efficiently across multiple sites. You'll be working with advanced machinery and innovative technologies that sit at the core of our supply chain performance, ensuring they remain reliable and ready to support fast moving operations.
This role offers the perfect blend of hands on engineering, technical problem solving, and cross team collaboration, giving you the opportunity to apply your expertise in real world environments where your impact is both visible and valued. Whether you're supporting colleagues on site, resolving issues remotely, or working with suppliers and workshop teams, you'll be a trusted technical partner who helps keep our equipment performing at its best every day.
WHAT YOU'LL DO
- Provide high quality technical support, maintenance, and service for automated logistics equipment across operational sites, ensuring smooth and reliable performance.
- Work closely with operations, workshop, and supplier teams to support assets throughout their entire lifecycle.
- Manage and resolve tickets within the machinery support ticketing system, keeping issues moving and stakeholders informed.
- Provide both on site and remote support to operations teams, maximising equipment availability and performance.
- Assist with diagnosing and resolving electrical, mechanical, pneumatic, and control system related issues across a variety of automated equipment.
WHAT YOU'LL BRING
- Hands on experience with mechanical and electrical systems.
- Minimum of an HND (or equivalent) in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related discipline.
- Understanding of relevant machinery standards such as PUWER and applicable ISO standards.
- Full UK Driving Licence - Required for multi site travel.
- Ability to work independently, manage multiple priorities, and support operations across multiple sites.
WHY JOIN US?
- Use of a company car during working hours
- Private Medical Insurance
- 33 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- We're happy to talk about flexible working - just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
