DHL Supply Chain in Coventry is seeking a Customer Service Agent to play a key role at the centre of our fulfilment operation. You will provide outstanding service via telephone, online chat and email, understanding customer needs and tailoring the service to them.
The role suits those with contact centre experience handling complex enquiries and complaints, adaptability to adjust service style to each customer, and a strong belief in first‑class customer service.
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Customer Service Agent — Logistics & Customer Care in Coventry employer: DHL Supply Chain
DHL Supply Chain is an exceptional employer, offering a unique opportunity to work in a meaningful role within the prison system, where you can make a real difference in the lives of offenders. With a supportive work culture that values inclusivity and personal growth, employees benefit from a comprehensive induction programme, flexible working options, and a generous pension scheme, all while enjoying a Monday to Friday schedule. Join us to be part of a global leader in supply chain management, where your contributions truly matter.
