At a Glance
- Tasks: Coordinate and dispatch drivers while handling administrative duties in a fast-paced environment.
- Company: Join DHL, the world’s leading logistics company with a supportive team culture.
- Benefits: Enjoy free parking, on-site canteen, generous pension scheme, and 24/7 GP consultations.
- Other info: Flexible working hours with opportunities for career growth and development.
- Why this job: Be part of a dynamic team that keeps the country running smoothly and make a real impact.
- Qualifications: Strong communication skills and ability to multitask in a collaborative setting.
The predicted salary is between 26851 - 26851 £ per year.
Pay Rate: £26,851.07 + overtime is paid at 1.5x hourly rate
Grade: O
Contract Type: Permanent (Full-Time)
Shift patterns: Monday - Friday 2pm - 10pm (flexibility is required to cover other times from time to time)
Location: Burton on Trent
We’re now looking for a Shift Controller to support with Driver dispatch and general administration duties.
A TYPICAL DAY MAY INVOLVE:
- Coordinating and dispatching drivers, ensuring all routes are efficiently covered
- Handling incoming calls, primarily from drivers needing support or updates
- Communicating with internal teams and external customers to resolve queries
- Completing general operational and administrative tasks to support the shift
- Providing debrief support for drivers when required, including reviewing completed routes and issues
THIS ROLE WOULD SUIT PEOPLE WHO:
- Thrives in a fast‑paced environment and can confidently juggle multiple tasks at once
- Has strong communication skills and is comfortable speaking with drivers and customers
- Can work independently while also collaborating well with a wider team
- Is flexible with working hours and willing to support operational needs when required
WHY JOIN US?
- Free parking and on‑site canteen
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
Shift Controller in Burton upon Trent employer: DHL Supply Chain
DHL Supply Chain is an exceptional employer, offering a dynamic work environment in Burton on Trent where employees are valued as the backbone of our logistics operations. With competitive pay, generous pension contributions, and a range of benefits including free GP consultations and lifestyle discounts, we prioritise employee well-being and growth. Join us to thrive in a fast-paced setting that encourages collaboration and flexibility, ensuring every day is rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Controller in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to logistics and driver dispatch. We recommend role-playing with a friend to get comfortable with your answers and show off your communication skills.
✨Tip Number 3
Show your flexibility! During interviews, highlight your ability to adapt to changing schedules and tasks. This is key for a Shift Controller, so make sure they know you’re ready to jump in whenever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the DHL team.
We think you need these skills to ace Shift Controller in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Shift Controller role. Highlight your experience in logistics, driver dispatch, and any relevant administrative tasks. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at DHL. Share specific examples of how you've thrived in fast-paced environments and handled multiple tasks.
Show Off Your Communication Skills:Since this role involves a lot of communication with drivers and customers, make sure to showcase your strong communication skills in your application. We love candidates who can express themselves clearly and confidently!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at DHL Supply Chain
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Controller. Familiarise yourself with driver dispatch processes and the importance of effective communication in logistics. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Multitasking Skills
Since this job involves juggling multiple tasks, prepare examples from your past experiences where you've successfully managed several responsibilities at once. Highlight how you prioritised tasks and maintained efficiency, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a driver needing urgent support or resolving a customer query. Think through potential scenarios and your responses ahead of time, so you can showcase your problem-solving skills and quick thinking during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, shift patterns, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.
