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- Tasks: Supervise operations, ensure safety compliance, and lead a dynamic team.
- Company: DHL Supply Chain, the global leader in logistics and supply chain management.
- Benefits: Generous pension scheme, 24/7 GP consultations, and lifestyle discounts.
- Why this job: Join a diverse team and make a real impact in logistics.
- Qualifications: Previous operations management experience and strong IT skills.
- Other info: Inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Contract Type: Permanent (Full-Time)
Shift patterns: Nights: Sun – Thurs
Location: Birmingham
Think you know DHL? Think again. We’re not just about delivering parcels. DHL Supply Chain is the world’s leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. We’re now looking for an Operations Manager.
A TYPICAL DAY MAY INVOLVE:
- Supervise the running of a safe and efficient operation, working within clear guidelines to help achieve Operational Standards and defined outcomes for your responsibility area / shift approach.
- Ensure current processes established on Work Instructions and trainings on Excellence School.
- Report and investigate incidents within the workplace and respond to or escalate issues of non-compliance to safety regulations and procedures.
- Communicate Roles & Responsibilities applicable to your team (coordinators) and ensure they are trained and prepared to execute the expected activities (see Excellence School responsibilities).
- Implement Behavioral Based Safety (BBS) program on a daily basis to confirm behaviours and processes are followed as specified.
This Role Would Suit People Who:
- Have previous Operations Manager experience.
- Have the ability to deploy and change resource allocations during the shift in response to the changing requirements.
- Are IT literate, with Microsoft Office Packages.
- Possess coaching and active listening skills.
WHY JOIN US?
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing ASAP. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Operations Manager in Birmingham employer: DHL Supply Chain
Contact Detail:
DHL Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations management. Think about how your past experiences align with the role's requirements and be ready to share specific examples.
✨Tip Number 3
Show off your skills! During the interview, highlight your IT literacy and coaching abilities. Use real-life scenarios to demonstrate how you've successfully managed teams and improved processes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the DHL family.
We think you need these skills to ace Operations Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your previous experience in operations management and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: Don’t forget to showcase your IT literacy and coaching skills in your application. Mention specific examples where you've successfully implemented processes or trained teams, as these are key for the Operations Manager position.
Apply Early: We review applications continuously, so don’t wait until the last minute! Apply through our website as soon as you can to ensure your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at DHL Supply Chain
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of an Operations Manager at DHL. Familiarise yourself with their operational standards and safety regulations. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight your coaching and active listening skills, as these are crucial for managing a team effectively. Be ready to discuss how you’ve handled resource allocation and adapted to changing requirements during shifts.
✨Emphasise Safety and Compliance
DHL places a strong emphasis on safety and compliance. Be prepared to discuss your experience with implementing safety programs and how you've dealt with incidents in the workplace. Showing that you prioritise safety will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the team you'll be working with, or specific challenges they face in operations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.