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For Companies At a Glance
- Tasks: Engage customers over the phone, turning leads into loyal clients and driving sales.
- Company: Join DHL Express, a global leader in logistics with a culture of respect and growth.
- Benefits: Enjoy competitive salary, commission schemes, generous holidays, and wellness programmes.
- Why this job: Make a real impact in a dynamic role while developing your sales skills.
- Qualifications: Sales experience and strong communication skills are essential; GCSEs in English and Maths preferred.
- Other info: Great training opportunities and a focus on internal promotion await you.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Location: East Midlands Airport
Connecting People. Improving Lives. At DHL Express, we’re passionate about delivering excellence and creating an outstanding customer experience. As the world’s most international company, we pride ourselves on our culture of respect, inclusion, and growth. Join us and be part of a team that values your contribution and invests in your future.
Your role
As a Telephone Sales Executive, you’ll be responsible for acquiring, retaining, and developing customers over the phone to maintain and grow profitable revenue. You’ll manage a portfolio of existing and potential customers, converting leads into loyal clients while achieving individual sales targets.
What you’ll do
- Manage a portfolio of customers via regular call cycles.
- Convert prospect leads into customers, focusing on those with maximum revenue potential.
- Establish customer agreements and apply pricing guidelines.
- Maintain accurate customer information in our systems.
- Promote e-commerce tools and cost-effective sales channels.
- Ensure compliance with Health & Safety, security, and customs regulations.
What you’ll bring
- Proven track record in a sales environment.
- Excellent communication, planning, and organisational skills.
- Strong achievement drive and ability to work as part of a team.
- Confident telephone skills and computer literacy.
- Experience in telephone sales, call centre, or face-to-face customer contact preferred.
- GCSE standard in English and Maths (or equivalent).
What we offer
- Competitive salary
- Sales commission schemes
- Generous holiday entitlement (increasing with service)
- Company pension scheme with excellent contribution rates
- Life Assurance
- Enhanced maternity pay and company sick pay
- Voluntary benefits including retail, entertainment, and gym discounts
- Discounted health assessments
- Access to wellbeing programmes and mental health first aiders
- Excellent training and development opportunities with a strong focus on internal promotion
Ready to start your journey with DHL Express? Apply today and discover how you can make a difference in the world’s most international company.
What’s Next?
Apply now and upload your CV online. If your CV has been shortlisted one of our Recruitment & Talent Advisor’s will contact you within 5-10 days to discuss further details.
Please note: Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5-year employment history. Additional to this we are required to carry out a Criminal Record check.
Privacy Notice
DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.
Telephone Sales Executive in Derby employer: DHL International (UK) Limited
Contact Detail:
DHL International (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Sales Executive in Derby
✨Tip Number 1
Get to know the company inside out! Research DHL Express and understand their values, culture, and what they look for in a Telephone Sales Executive. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your telephone skills! Since this role is all about connecting with customers over the phone, make sure you’re comfortable and confident. Role-play with friends or family to refine your pitch and handling objections.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it’s like to work at DHL. They might share valuable insights that can give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take the next step in your career.
We think you need these skills to ace Telephone Sales Executive in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Telephone Sales Executive role. Highlight your sales achievements and any relevant telephone experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about sales and how you can contribute to our team at DHL Express. Keep it concise but impactful.
Show Off Your Communication Skills: Since this role is all about connecting with customers over the phone, demonstrate your excellent communication skills in your application. Use clear and engaging language to showcase your personality!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at DHL International (UK) Limited
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific examples of how you've met or exceeded targets in previous roles. This will show your potential employer that you have a proven track record in sales.
✨Master the Art of Communication
As a Telephone Sales Executive, your communication skills are key. Practice articulating your thoughts clearly and confidently. Consider doing mock calls with a friend to refine your pitch and ensure you can handle objections smoothly.
✨Research the Company
Familiarise yourself with DHL Express and its values. Understand their customer service philosophy and be prepared to discuss how you can contribute to their mission of connecting people and improving lives. This shows genuine interest and alignment with their culture.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
