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- Tasks: Deliver and collect shipments while providing top-notch customer service.
- Company: Join DHL, a global leader in logistics with a passion for excellence.
- Benefits: Enjoy competitive pay, bonuses, generous holidays, and wellness programs.
- Why this job: Be the face of DHL and make a real impact in your community.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Great training opportunities and a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
Location: DHL International (UK) Ltd, Units 3 Panatoni Park, Bellingham Way, Larkfield, Aylesford, Kent, ME20 7WT
Hours: Monday – Friday 07.45 or 08.45 – 17.15 / 18.15 (30 mins unpaid break)
About Us: At DHL, we connect people and improve lives. As a global leader in logistics, we are committed to delivering excellence and innovation. Join our team and be part of a company that values speed, passion, and a can-do attitude.
Role Purpose: As the face of DHL, our Couriers are responsible for the daily delivery and collection of shipments to and from our customers, enhancing the customer experience at every stage. This role is key to ensuring that our principles and ethos are consistently demonstrated, providing service with speed, passion, and a can-do attitude.
Key Responsibilities:
- Deliver and collect shipments efficiently and on time.
- Ensure excellent customer service and satisfaction.
- Plan and organise routes to meet customer requirements.
- Handle shipments safely and follow manual handling processes.
- Adhere to all relevant operational policies and security procedures.
- Complete daily safety checks and maintain vehicle standards.
- Identify and report sales opportunities and potential security breaches.
Success Criteria:
- Achieve high levels of customer satisfaction.
- Complete time-definite deliveries and collections.
- Demonstrate excellent planning and organisational skills.
- Adapt to changing routes and business needs.
Skills & Experience:
- Excellent written and verbal communication skills.
- Strong geographical knowledge and route planning skills.
- Ability to handle physical demands of the role.
- Full UK driving license (C1, 7.5 ton License preferred).
- Experience in a multi-drop courier role and customer-facing positions is advantageous.
Benefits:
- Competitive salary and quarterly bonus scheme.
- Generous holiday entitlement increases with service.
- Company pension scheme with excellent contribution rates.
- Life Assurance and enhanced maternity pay.
- Generous company sick pay.
- Voluntary benefits, including retail, entertainment, and gym membership discounts.
- Access to professional employee assistance and wellbeing programs.
- Excellent training and development opportunities with a focus on internal promotion.
Join Us: If you are passionate about delivering exceptional service and want to be part of a dynamic team, apply now to become a Courier at DHL International (UK) Ltd. Together, we can make a difference.
Courier in Aylesford employer: DHL International (UK) Limited
Contact Detail:
DHL International (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier in Aylesford
✨Tip Number 1
Get to know the company! Research DHL's values and mission. When you understand what they stand for, you can tailor your approach and show how you embody their speed, passion, and can-do attitude.
✨Tip Number 2
Network like a pro! Connect with current or former DHL employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which can boost your chances of landing that courier role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about scenarios where you've demonstrated excellent customer service or handled challenges on the road. We want to see your problem-solving skills in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the DHL team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Courier in Aylesford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We love candidates who are excited about delivering exceptional service and embodying our can-do attitude!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous courier roles or customer-facing positions you've held, as this will resonate with us.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Courier role at DHL.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at DHL International (UK) Limited
✨Know Your Routes
Familiarise yourself with the local area and key routes before the interview. Being able to discuss your geographical knowledge and how you plan efficient delivery routes will show that you're ready for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. DHL values a can-do attitude, so be ready to share stories that highlight your passion for helping customers and enhancing their experience.
✨Safety First
Understand the importance of safety checks and manual handling processes. Be prepared to discuss how you would ensure vehicle standards and handle shipments safely, as this is crucial for the role.
✨Adaptability is Key
Think about times when you've had to adapt to changing circumstances or routes. Sharing these experiences will demonstrate your flexibility and ability to meet customer requirements, which is essential for a Courier at DHL.
