Account Manager

Account Manager

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow client relationships while achieving sales targets in a dynamic environment.
  • Company: Join DHL, a global leader in logistics with a supportive team culture.
  • Benefits: Competitive salary, performance bonuses, company car, and generous holiday entitlement.
  • Why this job: Elevate your sales career with endless growth opportunities at a renowned brand.
  • Qualifications: 1-2 years in sales or account management, strong communication skills, and a goal-oriented mindset.
  • Other info: Enjoy excellent training, internal promotions, and a focus on customer excellence.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Join our fantastic Sales team as a DHL Account Manager covering Aberdeen and Dundee! Are you a natural relationship builder with a passion for sales? Do you thrive on uncovering new opportunities and delivering exceptional customer experiences? If so, this could be your next big move. We’re looking for a driven and dynamic Account Manager to join our high-performing team. In this exciting role, you’ll manage and grow a portfolio of clients within your assigned sales territory – helping DHL stay ahead as a global market leader in logistics.

What You’ll Do:

  • Manage and develop a defined sales territory, building long-term partnerships with new and existing customers
  • Achieve and exceed individual sales targets through strategic account planning and execution
  • Identify customer needs and deliver tailored solutions that align with DHL’s wide range of services
  • Maximise opportunities for cross-selling and upselling within your customer portfolio
  • Increase DHL’s market presence by converting prospects into long-term clients
  • Work closely with internal teams to ensure a seamless customer experience and exceed expectations

What Makes You a Great Fit:

  • Proven experience in a sales or account management role (B2B preferred)
  • Strong interpersonal and communication skills – confident presenting and negotiating at all levels
  • Goal-oriented mindset with the ability to work independently and manage your own pipeline
  • A passion for delivering customer excellence and building long-lasting relationships
  • Self-motivated, proactive, and eager to make an impact

What’s in It for You:

  • Join a globally recognised brand and industry leader
  • Competitive salary and performance-based bonus
  • Company car
  • Excellent career development opportunities – we invest in our people
  • Be part of a supportive, ambitious team that celebrates success

Skills and Competencies:

  • Strong planning and organisational abilities with a structured approach to workload management
  • Confident communicator with excellent verbal and written communication skills
  • Comfortable working with numbers and data to support decision-making
  • Proficient in Microsoft Office and general IT systems
  • Highly customer-focused, with a genuine commitment to delivering service excellence
  • Commercially aware, with a good understanding of business dynamics
  • Proactive mindset with a strong desire to exceed expectations
  • Ability to think across borders and collaborate in a global business environment
  • Skilled at building and managing effective relationships with clients and stakeholders

Experience:

  • 1–2 years of experience in a sales role, ideally within a service-based industry
  • Demonstrated business and commercial acumen
  • Previous experience working in a segmented or complex service environment
  • Background in logistics is advantageous but not essential

Our Promise to You - Benefits:

  • Competitive salary
  • Eligibility to participate in performance related bonus schemes
  • Generous holiday entitlement increasing with years completed service
  • Company pension scheme with excellent contribution rates
  • Life Assurance
  • Enhanced maternity pay
  • Generous company sick pay
  • A competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more
  • Discounted Health Assessments
  • Access to professional employee assistance, wellbeing programme and qualified mental health first aiders
  • Excellent training and development opportunities with a strong focus on internal promotion

Ready to take your sales career to the next level? Apply today and grow with DHL – where your ambition meets endless possibilities.

Safety and Security:

  • Adhere to country laws/regulations and company procedures/standards in regard to Safety and Security
  • Adhere to customs/import/export procedures as applicable
  • Ensure any potential security breaches or concerns are brought to the attention of supervisor/manager without delay
  • There may be a requirement to undertake a Counter Terrorism Check (CTC) in relation to certain duties and procedures.

What’s Next?

Apply now and upload your CV online. If your CV has been shortlisted one of our Recruitment & Talent Advisor’s will contact you within 5-10 days to discuss further details.

Please note: Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5-year employment history. Additional to this we are required to carry out a Criminal Record check.

Privacy Notice: DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.

Account Manager employer: DHL International (UK) Limited

DHL is an exceptional employer, offering a dynamic work environment for Account Managers in Aberdeen and Dundee. With a competitive salary, performance-based bonuses, and a strong focus on career development, employees are empowered to grow within a supportive team that values success and customer excellence. Join us to be part of a globally recognised brand that prioritises employee wellbeing and offers a range of generous benefits.
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Contact Detail:

DHL International (UK) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Get to know the company inside out! Research DHL's values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions and scenarios related to account management. Think about how you can demonstrate your sales achievements and customer relationship skills effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Account Manager

Sales Experience
Account Management
Relationship Building
Customer Experience
Strategic Account Planning
Cross-Selling
Upselling
Interpersonal Skills
Communication Skills
Planning and Organisational Abilities
Data Analysis
Proficiency in Microsoft Office
Commercial Awareness
Proactive Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight your sales achievements and relationship-building skills to show us you're the perfect fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can contribute to our team. Be genuine and let your personality come through.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet and exceed sales targets. Numbers speak volumes, so don’t shy away from sharing your successes!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!

How to prepare for a job interview at DHL International (UK) Limited

✨Know Your Territory

Before the interview, research Aberdeen and Dundee thoroughly. Understand the local market dynamics, key industries, and potential clients. This knowledge will help you demonstrate your ability to manage and grow a sales territory effectively.

✨Showcase Your Relationship-Building Skills

Prepare examples of how you've successfully built and maintained client relationships in the past. Be ready to discuss specific strategies you've used to engage customers and how those strategies led to successful outcomes.

✨Be Ready to Discuss Sales Strategies

Think about your approach to account planning and execution. Be prepared to share how you identify customer needs and tailor solutions. Highlight any experience with cross-selling and upselling, as this is crucial for the role.

✨Demonstrate Your Customer Excellence Mindset

During the interview, convey your passion for delivering exceptional customer experiences. Share stories that illustrate your commitment to service excellence and how you've gone above and beyond to meet client expectations.

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