At a Glance
- Tasks: Be the heartbeat of our transport operation, managing key admin tasks and supporting drivers.
- Company: Join DHL, a global leader in supply chain management with a diverse team.
- Benefits: Enjoy 33 days annual leave, free GP consultations, and generous pension contributions.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact behind the scenes while building a rewarding career.
- Qualifications: Strong admin skills and excellent communication abilities are essential.
The predicted salary is between 28274 - 34558 £ per year.
Position: Control Room Administrator
Grade: RCS
Location: Daventry
Shift patterns: Monday-Friday. Day time hours (08:00-16:00)
Contract Type: Permanent (Full-Time)
Looking for a role where you can make a real impact behind the scenes? Join our team as a Control Room Administrator and become the heartbeat of our busy transport operation. From supporting drivers and managing key administration tasks to keeping vital records up to date, you'll play a crucial role in keeping everything running smoothly. If you're organised, proactive and ready to build a career with plenty of development opportunities, we'd love to hear from you!
A TYPICAL DAY MAY INVOLVE:
- Act as the central hub for operational data collection, validation, and distribution, ensuring accurate and timely information is available across the network.
- Carry out checks on delivery labelling and documentation, ensuring accuracy and adherence to operational standards.
- Support transport operations by preparing driver packs, handling incoming calls, and directing queries to the appropriate teams to ensure efficient communication.
- Maintain accurate records, logs, spreadsheets, databases and training documentation in line with OMS standards, ensuring full audit compliance and data integrity.
- Coordinate the ordering, allocation and distribution of consumables, ensuring sites and colleagues have the resources required to operate effectively.
- Provide administrative support to the wider operation, including uniform and consumables management, hotel and vehicle bookings, parking fine administration, and other ad hoc duties as required.
THIS ROLE WOULD SUIT PEOPLE WHO:
- Strong Administrative experience is essential.
- Transport knowledge would be desirable.
- Previous Supply Chain/Logistics experience would be advantageous.
- Excellent communication skills - Verbal and written.
- Good interpersonal, motivational and planning skills.
- Ability to work under pressure and to demanding deadlines.
- Strong IT, numeric and analytical skills.
WHY JOIN US?
- Free on-site parking.
- 33 days annual leave.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing the 2nd November. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Control Room Administator employer: DHL Group
DHL Group in Harlow offers a dynamic work environment where employees are valued and encouraged to grow. With a focus on teamwork and collaboration, the company provides comprehensive training and development opportunities, ensuring that you can advance your career while contributing to efficient transport operations. Enjoy the benefits of a permanent full-time position with a supportive culture that prioritises employee well-being and job satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Administator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DHL Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DHL Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DHL Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Control Room Administator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DHL Group:This is your chance to really connect with the team at DHL Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DHL Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DHL Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DHL Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DHL Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
