Inside Sales Representative

Inside Sales Representative

Trafford Park Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Inside Sales Team to drive sales and nurture leads for freight services.
  • Company: DHL Global Forwarding is a top employer in logistics, offering global transport solutions.
  • Benefits: Enjoy a competitive salary, bonuses, 25 days holiday, and hybrid working options post-training.
  • Why this job: Be part of a dynamic team with excellent career growth and a strong company reputation.
  • Qualifications: Goal-oriented with B2B sales experience; familiarity with Salesforce and logistics is essential.
  • Other info: Office-based role in Manchester with opportunities for remote work after training.

The predicted salary is between 28800 - 43200 ÂŁ per year.

DHL Global Forwarding, a world-renowned company who are consistently recognised as a top employer with excellent career prospects where you can develop and progress your career. Our Inside Sales Team help facilitate profitability and customer growth, selling our freight services to businesses around the UK. Getting your foot in the door of a potential high-value customer isn’t easy, however you will have the reputation of one of the world’s leading freight forwarders behind you.

Monday to Friday – 9 am-5.30pm – Manchester M17. Office based initially with the opportunity for hybrid working on completion of training period.

What we offer:

  • A market leading salary and annual bonuses
  • 25 days holiday plus bank holidays
  • Pension scheme - up to 8% employer contribution
  • Access to DHL Advantages – a wide range of offers on leading brands
  • Reward and Recognition programmes
  • Charity and volunteering support through DHL Foundation
  • E-learning portal with a wide range of courses and skill-based training
  • Employee helpline providing free and confidential legal, financial and health advice

What you’ll be doing:

Supporting the business development team, you’ll focus on creating business opportunities, nurturing leads, and driving sales, primarily for our Air and Ocean freight forwarding services. Activity will include:

  • Generating prospective customers and lead qualification using reporting mechanisms, HMRC, LinkedIn, Net Promoter Score, market research and Postcode searches
  • Warm and cold calling
  • Management of all leads and opportunities using Salesforce
  • Support and drive site sales campaigns

What we are looking for:

Goal orientated with a “hunter” mentality and background in freight forwarding, logistics or courier sectors is essential. With B2B experience in a similar inside sales or customer facing role you’ll:

  • Be tenacious and goal orientated with the ability to exceed targets and KPI’s
  • Be able to build productive relationships in a fast-paced, high-performance environment
  • Possess effective time and activity management skills
  • Be familiar with systems such as Salesforce, trade databases, HMRC (trade), LinkedIn and other social media, Excel
  • Be eligible to work in the UK without the need for sponsorship now or in the future

Our Business:

DHL Global Forwarding is the Group's world leader in the transportation of Air freight, one of the leading providers in both Ocean and Road freight. We offer standardised transport as well as highly specialised end-to-end solutions to customers in a wide range of industries globally. We operate in 150 countries around the world, employing over 42,000 employees. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response.

Inside Sales Representative employer: DHL Global Forwarding

DHL Global Forwarding is an exceptional employer, renowned for its commitment to employee development and career progression within the dynamic logistics sector. Located in Manchester, our office fosters a collaborative work culture, offering a market-leading salary, generous holiday allowance, and access to extensive training resources, ensuring that you can thrive both personally and professionally while contributing to our mission of facilitating customer growth across the UK.
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Contact Detail:

DHL Global Forwarding Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Inside Sales Representative

✨Tip Number 1

Familiarise yourself with DHL's services and values. Understanding their freight forwarding solutions and how they operate will help you speak confidently about the company during interviews and show your genuine interest in the role.

✨Tip Number 2

Leverage LinkedIn to connect with current employees at DHL Global Forwarding. Engaging with them can provide insights into the company culture and expectations, plus it might give you a referral advantage when applying.

✨Tip Number 3

Brush up on your Salesforce skills. Since managing leads and opportunities using this platform is crucial for the role, being proficient in it will not only boost your confidence but also demonstrate your readiness for the job.

✨Tip Number 4

Prepare for role-play scenarios that involve cold calling and lead nurturing. Practising these skills can help you articulate your approach effectively during the interview, showcasing your 'hunter' mentality and sales acumen.

We think you need these skills to ace Inside Sales Representative

Sales Skills
Lead Generation
Cold Calling
Relationship Building
Time Management
Goal Orientation
CRM Software Proficiency (Salesforce)
Market Research
Data Analysis
Communication Skills
Negotiation Skills
Customer Service
Adaptability
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the freight forwarding or logistics sectors. Use keywords from the job description to demonstrate that you meet the requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your goal-oriented mindset and 'hunter' mentality. Mention specific examples of how you've exceeded targets in previous roles and how you can contribute to DHL's success.

Highlight Relevant Skills: Emphasise your familiarity with Salesforce and other systems mentioned in the job description. Provide examples of how you've used these tools to manage leads and drive sales effectively.

Show Enthusiasm for the Role: In your application, express genuine interest in the Inside Sales Representative position and DHL Global Forwarding. Mention what excites you about the opportunity to work with a leading company in the freight industry.

How to prepare for a job interview at DHL Global Forwarding

✨Research DHL Global Forwarding

Before your interview, take some time to understand DHL's services, values, and recent news. This will not only show your interest in the company but also help you tailor your answers to align with their goals.

✨Demonstrate Your Sales Skills

Be prepared to discuss specific examples of how you've successfully generated leads and closed sales in previous roles. Highlight your 'hunter' mentality and any relevant metrics that showcase your achievements.

✨Familiarise Yourself with Salesforce

Since the role involves managing leads using Salesforce, it’s crucial to demonstrate your familiarity with this system. If you have experience with similar CRM tools, be ready to explain how you used them effectively.

✨Prepare for Role-Playing Scenarios

Expect to engage in role-playing exercises during the interview, where you might need to simulate a cold call or lead qualification. Practising these scenarios beforehand can help you feel more confident and perform better.

Inside Sales Representative
DHL Global Forwarding
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  • Inside Sales Representative

    Trafford Park
    Full-Time
    28800 - 43200 ÂŁ / year (est.)

    Application deadline: 2027-03-20

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    DHL Global Forwarding

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