Aero Engine Movement Co-ordinator - Anywhere UK Based in Glasgow

Role Overview

Aero Engine Movement Co‑ordinator – responsible for ensuring the safe and compliant air freight shipping of customer engines worldwide, providing technical advice, managing stakeholder expectations, and driving continuous improvement of SOPs.

Key Responsibilities

• Provide flawless service to ensure safe and compliant air freight shipping of customer engines globally.
• Offer technical guidance to stations, hauliers, and airlines to align handling and transport with SOPs.
• Execute SOP processes, ensuring all steps and milestones are met on time.
• Work closely with local DGF stations to ensure SOP compliance.
• Accurately calculate quotes to maintain compliance.
• Conduct pre‑shipment quality calls to confirm shipping plans.
• Communicate with suppliers, including truck companies and airlines.
• Liaise with customer contacts to understand requirements, manage expectations, and provide progress updates.
• Act as the liaison between shipper, consignee, DGF teams, suppliers, and the customer.
• Identify and resolve issues, finding solutions to keep the engine safe and meet customer expectations.
• Complete daily tasks in line with defined SOPs.

Skills and Experience

• Strong analytical and problem‑solving skills.
• Team player with effective communication in a remote team environment.
• Excellent organisational skills and prioritisation ability.
• Strong interpersonal skills.
• Experience working with overseas teams.
• Support change and suggest development ideas.
• Process driven – able to follow a process thoroughly and improve non‑conformance.
• Freight forwarding experience (air preferred).
• Good customer service skills.
• Ensure all interactions comply with DPDHL Code of Conduct and other compliance requirements (e.g., anti‑corruption).
• Contribute to the First Choice continuous improvement program.

Benefits

• A competitive salary.
• Generous holiday entitlement.
• Pension scheme including life assurance.
• Access to professional employee assistance and wellbeing programme.
• Competitive voluntary benefits: retail, entertainment, gym membership, cycle‑to‑work scheme, eye‑care contributions, and additional discounts.
• Training and development opportunities with a strong focus on internal promotion.

Hours/Shift Pattern: 37.5 hours per week (shift requirements and one in eight weekends on call).

Reports to: Centre of Excellence Team Leader.

Compliance Note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority). Applicants must provide a full five‑year employment history and undergo a Criminal Record Check upon offer of employment.

We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion, age, or sexual orientation and identity. Diversity enriches our workplace and drives our success.