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- Tasks: Support logistics by managing the movement of freight via air, both importing and exporting.
- Company: Join a leading global logistics company with a focus on innovation.
- Benefits: Gain valuable experience, earn while you learn, and develop essential skills.
- Why this job: Kickstart your career in international logistics and make a real impact.
- Qualifications: Good admin skills, effective communication, and a minimum of 5 GCSEs including English and Maths.
- Other info: Exciting apprenticeship with opportunities for growth and development.
As an Apprentice, you’ll develop towards becoming an International Freight Forwarder, whose overall aim is to manage or support our Customers’ logistics by arranging the movement of Freight via Air. This can include Exporting and Importing Goods from and to the UK and across the World.
Responsibilities
- Develop relationships with customers (internal/external)
- Ensure all customer enquiries are responded to promptly and professionally
- Adhere to Customs Compliance procedures and documentation
- Ensure each ‘Job File’ is fully and accurately completed
- Work with carriers and handling agents to resolve exceptions and discrepancies as they arise
- Work with DGF departments on ocean or air freight planning and coordination
- Liaise with DGF transport & warehouse teams on ocean or air freight planning and coordination
- Liaise with overseas offices on ocean or air freight planning and coordination
- Maintain mandatory milestones through the company\\\’s freight forwarding system
- Use company systems to create, manage and maintain the movement of freight
- Update the company’s customer complaints system with all required inputs
- Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti corruption
Skills and Qualifications
- Good administrative and organisational skills
- Effective interpersonal skills
- Ability to prioritise tasks and use own initiative
- High level of IT skills
- Good knowledge of Windows, Word, Excel
- Minimum of 5 x GCSE passes including English and Maths (or equivalent)
Further Information
ApprenticeshipNI eligibility conditions apply. Applicants please note this position is under the auspices of ApprenticeshipNI provision.
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Apprentice - Freight Forwarding employer: DHL Global Forwarding
Contact Detail:
DHL Global Forwarding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice - Freight Forwarding
✨Tip Number 1
Networking is key! Reach out to people in the freight forwarding industry, whether through LinkedIn or local events. Building relationships can open doors and give you insights that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching common questions in the logistics field. Practice your responses, focusing on how your skills align with the role of an International Freight Forwarder. Confidence is crucial!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed tasks or projects in the past. This will demonstrate your ability to handle the responsibilities of the apprenticeship.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Apprentice - Freight Forwarding
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for logistics and freight forwarding shine through. We want to see that you’re excited about the opportunity to learn and grow with us!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role. We love seeing how your background fits into our world of international freight forwarding.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at DHL Global Forwarding
✨Know Your Freight Forwarding Basics
Before the interview, brush up on the fundamentals of freight forwarding. Understand key terms like customs compliance, air and ocean freight, and logistics management. This will show your enthusiasm for the role and help you answer questions confidently.
✨Showcase Your Organisational Skills
Since the role requires good administrative and organisational skills, prepare examples from your past experiences where you successfully managed tasks or projects. Be ready to discuss how you prioritised your workload and used your initiative to solve problems.
✨Practice Your Interpersonal Skills
As you'll be developing relationships with customers, practice your communication skills. Think of scenarios where you effectively handled customer enquiries or resolved issues. Role-playing with a friend can help you feel more comfortable during the actual interview.
✨Familiarise Yourself with Company Systems
Research the company’s freight forwarding system and any relevant software they might use. If you have experience with Windows, Word, or Excel, be prepared to discuss how you've used these tools in previous roles or projects. This shows you're tech-savvy and ready to hit the ground running.
