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- Tasks: Manage air import operations and ensure compliance with documentation.
- Company: Join DHL Global Forwarding, a top employer in global freight forwarding.
- Benefits: Enjoy competitive salary, 25 days holiday, and a pension scheme with up to 8% employer contribution.
- Why this job: Develop your career in a dynamic environment with endless growth opportunities and a focus on sustainability.
- Qualifications: Experience in import/export processes and strong communication skills are essential.
- Other info: Full training provided; everyone who applies will receive a response.
The predicted salary is between 30000 - 42000 £ per year.
Come and join DHL Global Forwarding! A world-renowned company who are consistently recognised as a top employer with fantastic career prospects. Working with experienced freight professionals you’ll have the opportunity to develop your career in freight forwarding. 37.5 hours per week, Monday to Friday, Glasgow Airport.
You will receive:
- An enticing annual salary plus an annual performance-related bonus
- 25 days holiday plus bank holidays
- Pension scheme - up to 8% employer contribution
- Enhanced maternity/paternity/adoption leave
- Full induction, online learning and systems and process training
- Career development – there is no ceiling at DHL
- Reward & Recognition awards
- Charity and volunteering support through DHL Foundation
What you’ll be doing
As our Air Import Agent you’ll play a significant role in overseeing the air import operations from our facility close to Glasgow Airport. Responsibilities will include:
- Creating, managing and maintaining the movement of imported Air freight
- Liaising with airlines and DHL offices for Air freight planning and coordination
- Ensuring documentation is accurate, complete, and compliant
- Adhering to Customs Compliance procedures and documentation
- Being a customer point of contact for updates and addressing their enquiries
- Liaising directly with Carriers and Handling Agents to resolve issues as they arise
- Develop internal/external customer relations to grow existing business
- Follow up on growth opportunities using Quoteshop
About you
Essential for this role is your experience of import/export processes ideally in Air freight. You’ll also have:
- The right to live and work in the UK – Note: sponsorship is not available
- Experience of HMRC procedures
- A high attention to detail and the ability to prioritise your workload
- Strong communication skills and the ability to work cross-functionally
- Working knowledge of MS Outlook and data management systems
About Us: DHL Global Forwarding, part of the world-renowned DHL Group, is a global leader in freight forwarding, operating across 220+ countries. With a dedicated and skilled team and our continued focus on innovation, sustainability, and efficiency, we empower businesses to navigate international trade seamlessly. Join us for a dynamic career in a forward-thinking organisation that values expertise and excellence in logistics.
CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response.
Air Import Agent employer: DHL Global Forwarding
Contact Detail:
DHL Global Forwarding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Import Agent
✨Tip Number 1
Familiarise yourself with the specific air import processes and HMRC regulations. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of DHL Global Forwarding. They can provide valuable insights into the company culture and expectations, which can give you an edge during the selection process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed air freight operations or resolved issues. This practical experience will showcase your problem-solving skills and attention to detail.
✨Tip Number 4
Stay updated on industry trends and news related to air freight and logistics. Being knowledgeable about current events can help you engage in meaningful conversations during interviews.
We think you need these skills to ace Air Import Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Air Import Agent. Familiarise yourself with the key tasks mentioned in the job description, such as managing air freight operations and ensuring compliance with customs procedures.
Tailor Your CV: Customise your CV to highlight relevant experience in import/export processes, particularly in air freight. Emphasise your attention to detail, communication skills, and any specific knowledge of HMRC procedures that aligns with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the logistics industry and your understanding of DHL's values. Mention how your skills and experiences make you a perfect fit for the Air Import Agent role and express your enthusiasm for contributing to their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your information is clear, concise, and professional, as attention to detail is crucial in this role.
How to prepare for a job interview at DHL Global Forwarding
✨Know Your Freight Basics
Make sure you brush up on your knowledge of air import processes and HMRC procedures. Being able to discuss these topics confidently will show that you understand the core responsibilities of the Air Import Agent role.
✨Demonstrate Attention to Detail
Since accuracy is crucial in this role, prepare examples from your past experiences where your attention to detail made a difference. This could be about ensuring documentation compliance or resolving issues effectively.
✨Showcase Your Communication Skills
As a point of contact for customers and carriers, strong communication skills are essential. Be ready to share instances where you successfully liaised with different stakeholders to resolve issues or improve processes.
✨Prepare Questions About Career Development
DHL values career growth, so come prepared with questions about development opportunities within the company. This shows your interest in long-term commitment and growth within the organisation.
