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- Tasks: Drive growth by managing key accounts and identifying new business opportunities.
- Company: Join DHL Supply Chain, the world's leading logistics company, innovating in ecommerce and retail.
- Benefits: Enjoy flexible working, private medical insurance, and a generous pension scheme.
- Why this job: Be part of a dynamic team that values inclusivity and personal growth while making an impact.
- Qualifications: Experience in retail or 3PL logistics with a knack for building relationships and navigating complex environments.
- Other info: Remote role with 75% national travel; applications reviewed continuously.
The predicted salary is between 68000 - 102000 £ per year.
Salary: £80,000 – £90,000 base
Grade: RCS G
Contract Type: Permanent (Full-Time)
Location: England, remote role with 75% national travel
Think you know DHL? Think again! We\’re not just about delivering parcels. DHL Supply Chain is the world\’s leading logistics company and our Sales team is at the forefront of driving growth and innovation.
Dur to rapid growth, we are currently seeking 3 Strategic Account Development Directors to join our Ecommerce & Retail division!
Your Mission:
Accelerate Growth: Support our DHL Supply Chain growth agenda by developing existing dedicated accounts
Seize Opportunities: Identify, assess, pursue, and close additional business opportunities within your assigned accounts
Ensure Satisfaction: Proactively manage the renewal agenda and ensure sustained customer satisfaction.
WHAT YOU\’LL DO
- Grow long-term relationships with customers in the Ecomm & Retail sector.
- Handle all aspects of customer acquisition, from prospecting and targeting to consultative selling, pitching, closing the deal, and contracting.
- Engage with a range of omni-channel and online retail businesses.
- Oversee the performance of site operation teams and facilitate resolutions in case of customer issues.
- Work with internal functions that support the sales process, such as Solution Design, HR, IT, Real Estate, Legal, and Finance. Gather required input and coordinate actions.
WHAT YOU\’LL BRING
- Retail AND/OR 3pl contract logistics experience
- Experience managing large scale, high value customer accounts
- Proven ability to understand customer organisations and navigate them to build relationships across decision levels, operations, and functional levels.
- Experience in identifying solutions from a company\’s portfolio or developing new solutions to fit customer needs.
- Experience in complex environments involving multiple stakeholders and solution sets.
- Proven ability to scan the market and competitive environment for impacts on company strategy.
WHY JOIN US?
- Use of a company car (or car allowance) including hybrid and electric vehicles
- Private Medical Insurance
- 26 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- We\’re happy to talk about flexible working – just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit to learn more
WHO WE ARE
We\’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we\’re all about creating a workplace where everyone\’s skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.
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Strategic Account Development Director x3 employer: DHL Germany
Contact Detail:
DHL Germany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Development Director x3
✨Tip Number 1
Network with professionals in the logistics and retail sectors. Attend industry events or webinars to connect with potential colleagues and learn more about DHL's culture and values.
✨Tip Number 2
Research DHL's recent projects and initiatives in the Ecommerce & Retail division. Being knowledgeable about their current strategies will help you engage in meaningful conversations during interviews.
✨Tip Number 3
Prepare to discuss your experience with managing large-scale customer accounts. Be ready to share specific examples of how you've successfully navigated complex environments and built relationships across various decision levels.
✨Tip Number 4
Familiarise yourself with the competitive landscape of the logistics industry. Understanding market trends and challenges will enable you to demonstrate your strategic thinking and how you can contribute to DHL's growth agenda.
We think you need these skills to ace Strategic Account Development Director x3
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and 3PL contract logistics. Emphasise your ability to manage large-scale customer accounts and your success in building long-term relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of DHL's mission and how your skills align with the role. Mention specific examples of how you've accelerated growth and seized opportunities in previous positions.
Highlight Key Achievements: In your application, focus on quantifiable achievements that demonstrate your ability to navigate complex environments and manage multiple stakeholders. Use metrics to illustrate your impact on customer satisfaction and business growth.
Show Enthusiasm for the Role: Convey your passion for the logistics industry and your eagerness to contribute to DHL's growth agenda. Mention any relevant industry trends or insights that you can bring to the table, showing that you're proactive and informed.
How to prepare for a job interview at DHL Germany
✨Research DHL Supply Chain
Before the interview, make sure to thoroughly research DHL Supply Chain and its role in the logistics industry. Understand their services, recent developments, and how they differentiate themselves from competitors. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Prepare for Scenario-Based Questions
Given the nature of the role, be ready to answer scenario-based questions that assess your problem-solving skills and ability to manage complex customer relationships. Think of specific examples from your past experience where you've successfully navigated challenges or seized opportunities in account management.
✨Showcase Your Relationship-Building Skills
As a Strategic Account Development Director, building long-term relationships is key. Be prepared to discuss your approach to relationship management, including how you engage with various stakeholders within a customer's organisation. Highlight any successful partnerships you've developed in previous roles.
✨Demonstrate Your Market Awareness
The role requires an understanding of market trends and competitive environments. Be ready to discuss how you've scanned the market in the past and how it has influenced your strategies. Showing that you can think critically about external factors affecting the business will set you apart.
