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- Tasks: Assist with driver documentation and manage company assets while communicating with drivers and customers.
- Company: Join DHL eCommerce UK, a Top Employer and one of the UK's best workplaces.
- Benefits: Enjoy competitive pay, discounts, healthcare, pension, and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Flexible, team-oriented, with administration experience and a problem-solving mindset.
- Other info: Diverse and inclusive workplace with dedicated learning programmes for career growth.
The predicted salary is between 19047 - 19047 £ per year.
Overview
Position: Operations Clerk
Contract Type: Permanent, 30 hours per week
Location: Glasgow
Shift: Nights
Salary: £19047.00
Why choose DHL eCommerce UK?
Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
About the role
You will assist in the Pre-Brief/De-Brief and complete Driver documentation. You will also complete and maintain the company documentation. As well as communicating with Drivers and Customers via telephone and appropriate company IT Systems.
Key Responsibilities
- Driver pre-brief or evening de-brief as required
- Control company asset management, notably container portal updates, daily container counts, key and scanner controls
- Check SP payments and issue associated daily/monthly reporting
- Complete all admin tasks and maintain a suitable filing system including SP/employee vetting, driver set up processes, ID badge ordering
- Deal with customer queries via Company IT systems
- Any reasonable request from a Manager/Supervisor
- All Health and Safety policies and procedures are complied with (as stated in the employee handbook/displayed at the location) in line with Site Risk Assessments
- Comply with Company guidelines in relation to timekeeping, attendance, work performance, appearance and display appropriate behaviour whilst on site.
Ideal candidate
- A flexible in approach to work and the ability to work effectively as part of a team, providing support in resolving problems and have a can do, right first time and passionate approach.
- Administration experience / skills
- Industry knowledge
Career development
We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.
What will you need to do next?
If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up to date CV
Our approach to Diversity and Inclusion
As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.
We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
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Operations Controller employer: DHL Germany
Contact Detail:
DHL Germany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Controller
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand DHL eCommerce UK's values and culture, so you can show how you fit right in. Practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at DHL eCommerce UK.
We think you need these skills to ace Operations Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Clerk role. Highlight relevant experience and skills that match the job description, like administration skills and teamwork. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and why you want to work with us at DHL eCommerce UK. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since you'll be communicating with drivers and customers, make sure to showcase your communication skills in your application. Whether it's through your CV or cover letter, let us know how you handle queries and keep things running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at DHL Germany
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Clerk role. Familiarise yourself with the key responsibilities like driver documentation and asset management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Admin Skills
Since administration experience is crucial for this role, prepare examples of how you've successfully managed admin tasks in the past. Think about specific situations where you maintained filing systems or handled customer queries effectively. This will demonstrate your capability to handle the job's demands.
✨Emphasise Teamwork and Flexibility
DHL values a flexible approach and teamwork. Be ready to discuss times when you've worked collaboratively to solve problems or adapted to changing circumstances. Highlighting these experiences will align you with their company culture and show that you're a good fit.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if DHL eCommerce UK is the right place for you.
