Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage aviation insurance for DHL, ensuring compliance and risk management.
- Company: Join DHL, the world's largest logistics provider with a global impact.
- Benefits: Competitive pay, flexible work, and continuous learning opportunities.
- Why this job: Be part of a dynamic team shaping global aviation insurance strategies.
- Qualifications: 10-15 years in insurance; strong analytical and communication skills required.
- Other info: Diverse, international environment with room for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
About DHL and IRM
DHL Group, the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around; we have a very clear purpose: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development; we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.
In Insurance & Risk Management (IRM) we focus on being trusted advisors by connecting with business colleagues and understanding their needs. We manage and mitigate risk and deliver quality insurance products and services to protect the company's employees, assets and liabilities and to meet its contractual obligations to customers across the group. As our business keeps growing, we want you in our EMEA region.
Ready to immerse yourself in the exciting world of IRM? Join the team and bring your expertise on board! As part of the DHL Group, you will be working with a global network of IRM colleagues and benefit from a wide range of development opportunities.
Job Purpose
The Aviation Insurance Manager oversees the DHL Cargo Airline Pool Aviation Insurance, reporting to the VP, Global Head of Aviation & Aerospace. You will evaluate aviation risks from DHL's operations and provide insurance solutions aligned with the Group's strategy. You'll ensure efficient, compliant management of aviation insurance services, develop clear risk management policies, and support local entities and member airlines in identifying and managing exposures. Acting as a trusted advisor, you will guide on aviation insurance matters, support contract risk management, liaise with airlines, and help shape the global aviation insurance strategy.
Key Responsibilities
- Maintain Expertise: Keep up-to-date knowledge of DHL's operations, organizational structure, aviation risks, and IRM strategies, including risk financing for event-based exposures.
- Collaborate with Stakeholders: Work closely with member airlines, the global aviation function and brokers to understand changes in risk profile and ensure risks are properly addressed in the coverage provided.
- Program Development: Support maintenance, development, and optimization of global aviation insurance programs, including renewals, financial reporting, and process improvements.
- Contracts Review: Ensure risk assumptions align with market practice and DHL strategy; negotiate adjustments with airline partners, service providers when needed.
- Claims: Manage claims processing ensuring timely incident reporting, coordination with loss adjusters, and timely payment flows. Assess claims trends, use loss data and engagement with the business to identify challenges and opportunities for the aviation insurance program to respond appropriately to changes in the risk profile.
- Regulatory Knowledge: Maintain detailed understanding of transport/logistics terms, aviation regulations, and insurance requirements to ensure that the policy remains compliant with changing local regulations.
- Trusted Advisor: Serve as the first point of contact for aviation insurance advice, supporting contract risk management and pricing decisions.
- Global Support: Contribute to the global IRM team on broader projects and ad-hoc initiatives beyond aviation insurance.
Your Profile
- Education & Qualifications: University degree and/or professional insurance qualification (ACII, FCII, CPCU, CEBS, IEBA, or equivalent).
- Experience: 10–15 years in insurance within a global insurer, broker, or in-house risk function, with a proven track record in cross-border program delivery. If you have fewer years of experience but believe your skills and expertise make you a strong match, we encourage you to apply — we value potential as much as proven track records.
- Aviation Expertise: Strong background in account management, servicing, placement, and negotiation of aviation insurance coverages, including international law.
- Industry Knowledge: Experience in logistics and/or global supply chain is a plus.
- Communication Skills: Excellent written and spoken English; additional languages preferred. Ability to explain technical insurance content to non-technical audiences.
- Analytical & Project Skills: Strong data analysis, project management, and time/workload management abilities.
- Digital Skills: Proficiency in Microsoft 365; Power BI or process automation experience is an advantage.
- Soft Skills: You combine strong business judgment with the ability to work independently and under time pressure. Skilled at managing multiple complex issues at once, you are also a true team player with a "no job too big or too small" mindset.
We offer
- The opportunity to work for the world's largest logistics company.
- A chance to manage a unique Aviation Insurance Program of global scale and complexity.
- An international, virtual, and diverse working environment.
- Flexibility and access to continuous learning and development.
- Competitive compensation and benefits package.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
If this is something you would like to do, don't hesitate and start your application.
Aviation Insurance Manager in London employer: DHL Germany
Contact Detail:
DHL Germany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Insurance Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL through LinkedIn. Ask them about their experiences and any tips they might have for landing a role in IRM. Personal connections can give you the inside scoop!
✨Tip Number 2
Prepare for the interview by brushing up on your aviation insurance knowledge. Be ready to discuss how you would handle specific scenarios related to risk management and claims processing. Show them you’re not just a candidate, but a potential trusted advisor!
✨Tip Number 3
Don’t forget to showcase your soft skills! DHL values teamwork and adaptability, so be sure to highlight examples of how you've successfully collaborated with others and managed multiple projects under pressure.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the DHL family!
We think you need these skills to ace Aviation Insurance Manager in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role of Aviation Insurance Manager inside out. Familiarise yourself with DHL's operations and the specific requirements mentioned in the job description. This will help you tailor your application to show how your experience aligns perfectly with what we're looking for.
Be Clear and Concise: When you're putting together your written application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We want to see your skills and experience shine through without any fluff getting in the way!
Showcase Your Achievements: Don’t just list your previous roles; highlight your achievements! Use specific examples that demonstrate your expertise in aviation insurance and risk management. This is your chance to show us how you've made a difference in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining the DHL team. So, don’t hesitate—get your application in!
How to prepare for a job interview at DHL Germany
✨Know Your Stuff
Make sure you brush up on DHL's operations and the specifics of aviation insurance. Understanding the company's risk management strategies and how they align with their global goals will show that you're not just interested in the role, but also in the company’s mission.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various stakeholders, be prepared to discuss your experience in collaboration. Share examples of how you've successfully worked with teams or partners in the past, especially in cross-border settings.
✨Be a Problem Solver
Think about challenges you've faced in previous roles related to aviation insurance or risk management. Be ready to explain how you identified these issues and what solutions you implemented. This will demonstrate your analytical skills and ability to manage complex situations.
✨Communicate Clearly
You’ll need to explain technical insurance concepts to non-technical audiences, so practice articulating complex ideas simply. During the interview, focus on clear and concise communication to showcase your ability to bridge gaps between technical and non-technical stakeholders.
