At a Glance
- Tasks: Assist in import customs entries and support post-clearance activities.
- Company: Join a leading logistics company with a focus on customer satisfaction.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team and make a difference in global trade.
- Qualifications: Knowledge of customs clearance and strong communication skills required.
- Other info: Fast-paced environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
JOB PURPOSE
In this position you will be required to assist in the efficient and effective keying of import customs entries, supporting post clearance activity in line with HMRC/internal requirements and subsequent admin on accounts. To gain and maintain a high level of knowledge and standard within our industry. Develop effective relationships with customers, service providers & other Hillebrand Gori offices and agents to meet the customers’ needs. Additional duties and requirements relating to customs clearance activity may be applicable to meet business needs.
GENERAL RESPONSIBILITIES
- Accurate input of order data via various in house and HMRC associated systems
- General administration
- Assisting colleagues in maintaining effectiveness of Customs data entry
- Dealing with telephone and email queries
- Customs import declarations covering movements for Excise cargo, adjacent products and occasional general cargo
- Ensure HMRC regulations and processes are upheld, alongside our internal code of conduct and compliance regulations
- Monitoring of guarantees and closure of associated documents alongside HMRC and clients.
- Analyze and assist with solving operational problems and provide guidance to customers and colleagues as and when required
ADDITIONAL RESPONSIBILITIES
- The above duties are not an exhaustive list. The job holder may be required to undertake additional duties as the needs of the business dictate.
MANAGERIAL RESPONSIBILITIES
- None
KEY CONTACTS
- Internal staff
- Suppliers
- Customers
SPECIAL WORKING CONDITIONS
- None
PERFORMANCE INDICATORS
- As per objectives defined within our in-house system: CHRIS (Cross-divisional Human Resource Information System)
BUDGET RESPONSIBILITY
- None
Working Hours
- Mon-Fri 09:00 – 17:30 (60 Min Lunch Break) may be requested as and when to work an earlier / later shift to cover holidays and workloads
- Cover out of office hours callout when required
- Additional hours as and when required
COMPETENCIES FOR THE ROLE
TECHNICAL SKILLS
- Knowledge of GB Import customs clearance formalities and associated computer systems
- Knowledge on the CDS (Customs Declaration System), HMRC system
PERSONAL SKILLS
- Excellent planning and organisational skills
- Excellent communication skills
- Self-motivated and able to work without supervision
- Experienced team player
- Able to work under pressure
- Enthusiastic and driven to achieve targets and objectives
- Excellent customer service skills
LANGUAGE SKILLS
- Excellent verbal & written English
COMPUTER SKILLS
- General computer skills, inc.Excel
EDUCATION/QUALIFICATIONS
- Good standard of general education
PROFESSIONAL EXPERIENCE / SKILLS
- Experience in Excise clearance requirements
- experience in import customs formalities
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Import Customs Clearance Coordinator employer: DHL Germany
Contact Detail:
DHL Germany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Customs Clearance Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the customs clearance industry on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of HMRC regulations and customs processes. We want you to show off your expertise and confidence when discussing these topics!
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with customers and colleagues, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Import Customs Clearance Coordinator
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role inside out. Familiarise yourself with import customs clearance and HMRC regulations. This will help you tailor your application to show we’re looking for someone who really gets the industry.
Be Clear and Concise: When you're putting together your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We want to see that you can communicate effectively, just like you would in the role!
Show Your Enthusiasm: Let your passion shine through! Mention why you’re excited about the role and how you can contribute to our team. We love seeing candidates who are genuinely interested in what we do at StudySmarter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DHL Germany
✨Know Your Customs Stuff
Make sure you brush up on your knowledge of GB Import customs clearance formalities and the Customs Declaration System (CDS). Being able to discuss these topics confidently will show that you're serious about the role and understand the industry's requirements.
✨Show Off Your Communication Skills
Since this role involves dealing with customers and colleagues, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving queries or operational problems.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and tasks. Think of specific instances where your planning and organisational skills helped you meet deadlines or improve efficiency, as this is crucial for handling import customs entries.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a sudden influx of customs entries or a compliance issue. Practising your responses to these scenarios can help you demonstrate your problem-solving abilities and customer service skills.