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- Tasks: Lead operations at our Milton Keynes Digital Centre, driving efficiency and optimising processes.
- Company: DHL Supply Chain is the world's leading logistics company with a diverse team of 188,000 people.
- Benefits: Enjoy competitive pay, a company car, 24/7 GP service, discounts, and enhanced pension schemes.
- Why this job: Join a dynamic team where no two days are the same and make a real impact.
- Qualifications: Experience in complex operational management and a passion for exceptional customer service required.
- Other info: We value inclusivity and support veterans in finding jobs.
The predicted salary is between 43200 - 72000 £ per year.
Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. We are looking for an experienced General Manager to lead and manage the operations at our Milton Keynes Digital Centre. The ideal candidate will possess a strong background in complex operational management, particularly on sites with multi-user contracts. This role requires a strategic thinker who can effectively drive efficiency, optimize processes, and ensure that operational goals are met. Are you an individual with proven leadership skills who can motivate, develop and engage a diverse team while maintaining a focus on operational excellence? Are you passionate about leveraging a holistic approach to enhance performance and ready to take on a pivotal full on role where no 2 days are the same? If so, we encourage you to apply.
A TYPICAL DAY MAY INVOLVE:
- People Leadership: Champion team engagement and foster ownership, ensuring alignment with our shared vision while inspiring and empowering team members.
- Operational Leadership: Oversee a safe, world-class operation focused on continuous improvement to delight our customers.
- Customer Relationship Management: Act as the primary contact for a variety of complex customer needs, negotiations and issue resolution, identifying opportunities to strengthen relationships.
- Complex Problem Solving: Foster collaboration to deliver integrated solutions to complex challenges, ensuring clear communication and driving transformational change.
- High-Performance Culture: Cultivate a culture of respect and excellence, managing a matrix environment and focusing on developing management capabilities through coaching and professional development.
THIS ROLE WOULD SUIT PEOPLE WHO:
- Experience of a complex high volume multi-contract environment.
- Growth oriented and ambitious, with an obsession for exceptional customer service and clear communication style.
- A drive to deliver value through creative solutions and strong commercial management.
- Fostering a culture that embraces new ideas, continuous improvements, technologies and ways of thinking, adapting to changing environments.
- Ability to remain resilient, competitive and forward thinking in an increasingly dynamic and complex organisation.
- Creative thinker with a commercial mindset, with demonstrable experience of mitigating risk and capitalising on opportunities.
WHY JOIN US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
- Company Car or Car Allowance
- Free confidential 24/7 GP Service
- Hundreds of discounts (including Retail, Childcare + Gym)
- Affordable loans & Enhanced Pension Scheme
- 24/7 employee support service for you (+ family) with access to free counselling and much more.
WHO WE ARE:
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE:
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.
General Manager employer: DHL Germany
Contact Detail:
DHL Germany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with DHL's core values and operational strategies. Understanding their commitment to customer service and continuous improvement will help you align your leadership style with their expectations.
✨Tip Number 2
Network with current or former employees of DHL, especially those in management roles. They can provide valuable insights into the company culture and what it takes to succeed as a General Manager.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven efficiency and managed complex operations in previous roles. Highlighting your problem-solving skills and ability to foster team engagement will be crucial.
✨Tip Number 4
Stay updated on industry trends and challenges in logistics and supply chain management. Being knowledgeable about current issues will demonstrate your strategic thinking and readiness to tackle complex problems at DHL.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the General Manager position at DHL. Familiarise yourself with their operations, especially in complex multi-user environments.
Tailor Your CV: Craft your CV to highlight relevant experience in operational management, leadership, and customer relationship management. Use specific examples that demonstrate your ability to drive efficiency and foster a high-performance culture.
Write a Compelling Cover Letter: Your cover letter should reflect your passion for logistics and your strategic thinking abilities. Address how your background aligns with DHL's values and the specific challenges mentioned in the job description.
Showcase Leadership Skills: In your application, emphasise your proven leadership skills. Provide examples of how you've motivated teams, managed complex problems, and driven transformational change in previous roles.
How to prepare for a job interview at DHL Germany
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully motivated teams in the past, focusing on engagement and ownership.
✨Demonstrate Operational Excellence
Be ready to discuss your experience in managing complex operations. Highlight specific instances where you've driven efficiency and optimised processes to meet operational goals.
✨Prepare for Customer Relationship Scenarios
Since you'll be acting as the primary contact for customer needs, think of examples where you've successfully managed complex customer relationships, resolved issues, and identified opportunities for improvement.
✨Emphasise Problem-Solving Abilities
Expect questions about how you approach complex challenges. Prepare to share examples of how you've fostered collaboration to deliver integrated solutions and drive transformational change.
