At a Glance
- Tasks: Lead and manage a dynamic logistics operation with a focus on safety and performance.
- Company: Join DHL Supply Chain, a leader in logistics with a strong team culture.
- Benefits: Enjoy a company car, private medical insurance, and generous pension contributions.
- Other info: Be part of a fast-paced environment with opportunities for growth and innovation.
- Why this job: Shape the future of logistics while inspiring and developing your team.
- Qualifications: Proven experience in managing large-scale supply chain operations.
The predicted salary is between 60000 - 80000 £ per year.
Being a General Manager at DHL Supply Chain means taking ownership of an entire operation and leading it with integrity, energy and purpose. You are the visible leader on site, setting the tone for safety, performance and culture, while bringing people together around clear objectives and shared priorities. Through strong leadership, performance dialogue and continuous improvement, you create an environment where teams are engaged, accountable and proud of the work they deliver. The role is both operational and strategic, requiring you to think long‑term while delivering results every day. You will shape the future of the site through structured development plans, talent growth and innovation, while ensuring today's operation runs safely, efficiently and profitably. At the heart of the role is people – building strong leadership capability, recognising contribution and creating a workplace where everyone can perform at their best.
A TYPICAL DAY MAY INVOLVE:
- Taking full accountability for site performance, ensuring health, safety, service, cost and people objectives are delivered consistently and sustainably.
- Setting clear operational priorities and leading the execution of short-, medium- and long-term plans to support growth, efficiency and profitability.
- Leading the senior leadership team through performance reviews, Gemba walks and structured performance dialogues to drive continuous improvement.
- Ensuring full compliance with all safety, legal, regulatory, security and DHL policy requirements, while actively promoting a strong Safety First culture.
- Reviewing operational, financial and people KPIs, taking decisive action where performance deviates from plan and removing barriers to success.
- Building strong commercial relationships and leading regular operational and strategic reviews to support retention, growth and continuous improvement.
- Owning site development and investment plans, balancing operational delivery with future capability, innovation and long-term site maturity.
THIS ROLE WOULD SUIT PEOPLE WHO:
- Are operations leaders with a proven track record of running large, complex retail logistics or supply chain operations, ideally within a 3PL or warehouse environment.
- Bring essential hands‑on experience in retail supply chain operations, with a strong understanding of volume-driven, fast-moving, customer‑critical logistics environments.
- Naturally lead from the front, inspiring high performance through visible leadership, engagement and empowerment of managers and frontline teams.
- Are comfortable balancing operational excellence with commercial, financial and strategic decision‑making in a fast‑paced environment.
- Have a strong passion for health & safety and continuously improving standards, behaviours and ways of working.
- Are motivated by developing talent, building succession, and creating a high‑engagement culture where people feel valued, supported and challenged.
WHY JOIN US?
- Use of a company car (or car allowance) including hybrid and electric vehicles.
- Private medical insurance.
- Discretionary bonus based on performance.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
General Manager employer: DHL Germany
Contact Detail:
DHL Germany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and supply chain industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that General Manager role.
✨Tip Number 2
Prepare for interviews by researching DHL Supply Chain inside out. Understand their operations, values, and recent news. This will not only help you answer questions but also show your genuine interest in the company. Plus, it’ll give you some great talking points!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams to success, improved safety standards, or driven performance. Remember, they want to see that you can inspire and engage others, so let your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that match your skills and ambitions.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your leadership style. We want to see how you inspire and engage teams, so share specific examples of how you've led operations in the past.
Be Results-Driven: DHL Supply Chain is all about delivering results. In your application, focus on your achievements and how you've driven performance improvements. Use numbers and metrics where possible to back up your claims.
Emphasise Safety and Compliance: Safety is a top priority for us. Make sure to mention your commitment to health and safety standards, and any experience you have in ensuring compliance with regulations and policies in your previous roles.
Tailor Your Application: Don’t just send a generic application! Tailor it to the General Manager role by aligning your skills and experiences with the job description. We love seeing candidates who take the time to understand what we’re looking for.
How to prepare for a job interview at DHL Germany
✨Know the Company Inside Out
Before your interview, dive deep into DHL Supply Chain's values, mission, and recent developments. Understanding their commitment to safety, performance, and culture will help you align your answers with what they value most.
✨Showcase Your Leadership Style
As a General Manager, your leadership approach is crucial. Prepare examples that demonstrate how you've inspired teams, driven performance, and fostered a culture of accountability and engagement in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and operational decision-making. Think of specific situations where you balanced operational excellence with strategic goals, and be ready to discuss the outcomes.
✨Highlight Your Passion for Continuous Improvement
DHL values innovation and improvement. Be prepared to discuss how you've implemented changes in past roles that enhanced efficiency or safety, and how you plan to bring that mindset to their operations.