At a Glance
- Tasks: Provide top-notch project and account support while managing new initiatives.
- Company: Join DHL, the global leader in logistics with a vibrant team culture.
- Benefits: Enjoy a generous pension scheme, 24/7 GP consultations, and exclusive discounts.
- Other info: Be part of an inclusive workplace that values diverse skills and experiences.
- Why this job: Make a real impact in a fast-paced environment with exciting projects.
- Qualifications: Experience in admin, customer service, and management roles is essential.
The predicted salary is between 34000 - 40000 £ per year.
Pay Rate: £34,000
Grade: M
Contract Type: 12 Month FTC/Secondment (Full-Time)
Shift patterns: Monday to Friday, 08:30AM to 16:30PM
Location: Rugby
A TYPICAL DAY MAY INVOLVE:
- Provide high quality project and account support for the CT team and across the wider network, working independently to successfully deliver on the CT objectives and management of new initiatives through effective project support from scoping through to implementation of new processes to steady state.
- Be responsible for customer and stakeholder engagement and management to drive the best results within CI, Engagement and new Projects.
- Business Partnering with Planning and Finance CoE teams for Purchasing and Billing.
- Smooth operation of financial processes between the Planning, Customs and Finance functions.
- Project management, scoping, implementation of new DHL initiatives.
THIS ROLE WOULD SUIT PEOPLE WHO:
- Experience in Administrative roles, ideally within a multi-location set up.
- Experience in Customer Services, ideally with a Retail customer.
- Experience in management or project roles, ideally in a fast paced environment.
- Customer relationship/service experience.
- Previous management experience required.
- IT literate, with Microsoft office packages, Excel.
WHY JOIN US?
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
WHO WE ARE:
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE:
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 05/07/2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
First Line Manager - Account & Project Support employer: DHL Germany
DHL Germany is an excellent employer, offering a dynamic work environment in Derby where innovation meets efficiency. With a strong focus on employee growth and development, you will have access to comprehensive training programs and career advancement opportunities, all while enjoying competitive salaries and generous benefits like a robust pension scheme. Join a team that values collaboration and embraces cutting-edge automation technologies to drive success in warehouse operations.
StudySmarter Expert Advice🤫
We think this is how you could land First Line Manager - Account & Project Support
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DHL Germany and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DHL Germany!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DHL Germany keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace First Line Manager - Account & Project Support
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DHL Germany:This is your chance to really connect with the team at DHL Germany. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DHL Germany
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DHL Germany.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DHL Germany that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DHL Germany. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
