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For Companies At a Glance
- Tasks: Analyse data and support the International Commercial Management Team with reporting and Salesforce maintenance.
- Company: Join DHL eCommerce UK, a Top Employer 2024 and one of the UK's best workplaces.
- Benefits: Enjoy competitive pay, discounts, pension, enhanced family leave, and a supportive employee assistance programme.
- Why this job: Be part of a culture that values your voice and offers real career development opportunities.
- Qualifications: Strong Excel skills and experience in data analysis within a parcel client services environment are essential.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Position: Commercial Analyst - International
Contract Type: Permanent / Full-time
Location: Ryton on Dunsmore, Coventry
Hours: Monday-Friday
Why choose DHL eCommerce UK?
Want to work for one of the UK's best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
About the role:
- Provide analysis of data and reporting for the International Commercial Management Team and, where required for the wider DHL eCommerce business.
- Supporting with Salesforce maintenance and development/testing.
- Building, maintaining, and supporting the manual scripting of reports and manual billing.
- Support International sales account queries.
- Salesforce administration, development and testing where required.
- Supporting finance on projects and reporting.
- International lead maintaining and reporting where required.
- Providing data insight and reporting for customer management and retention.
- Ensuring accuracy in all tasks undertaken.
- Reporting to support International product development and growth initiatives.
- Analysing and providing customer Data to Sales & Commercial Management.
- Supporting with implementing pricing changes.
- Manual Invoicing supporting with script maintaining.
- Auditing.
- Building relationships with various teams across the business.
- Comply with GDPR when handling personal data.
The ideal candidate will have:
- Excellent experience of Microsoft Office Programs - Excel knowledge is essential.
- Experience of analysing information and being able to present reports in a clear and concise manner.
- Hold experience within a parcel client services environment.
- Strong investigation skills.
- Good working knowledge of systems, processes and procedures is essential.
- The ability to complete tasks to a high standard from start to finish.
What about career development?
We take every employee's career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone's voice is heard, so you can shape your future career path at DHL eCommerce UK.
What will you need to do next?
If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.
Our approach to Diversity and Inclusion
As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day. We're committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
Commercial Analyst - International employer: DHL Germany
Contact Detail:
DHL Germany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Analyst - International
✨Tip Number 1
Familiarise yourself with Salesforce, as this role involves maintenance and development of the platform. Consider taking a short online course or tutorial to boost your skills and demonstrate your commitment to mastering the tools used in the position.
✨Tip Number 2
Brush up on your Excel skills, particularly in data analysis and reporting. Being able to showcase your proficiency in creating clear and concise reports will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of DHL eCommerce UK on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during interviews.
✨Tip Number 4
Prepare to discuss your experience in client services and how it relates to the parcel industry. Be ready to share specific examples of how you've handled customer queries and contributed to sales support in previous roles.
We think you need these skills to ace Commercial Analyst - International
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Commercial Analyst position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with data analysis, reporting, and any relevant tools like Salesforce. Provide specific examples of how you've successfully completed similar tasks in previous roles.
Showcase Your Skills: Make sure to demonstrate your proficiency in Microsoft Office, particularly Excel. Mention any specific projects where you used these skills to achieve results, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for working at DHL eCommerce UK. Mention their recognition as a Best Workplace and how you align with their values on diversity and inclusion.
How to prepare for a job interview at DHL Germany
✨Showcase Your Analytical Skills
As a Commercial Analyst, you'll need to demonstrate your ability to analyse data effectively. Prepare examples of past experiences where you've successfully interpreted data and presented it in a clear manner. This will show your potential employer that you can handle the analytical demands of the role.
✨Familiarise Yourself with Salesforce
Since the role involves Salesforce maintenance and development, it's crucial to have a good understanding of the platform. Brush up on your Salesforce knowledge and be ready to discuss any relevant experience you have with it during the interview.
✨Prepare for Questions on GDPR Compliance
Given the importance of data handling in this role, be prepared to answer questions about GDPR compliance. Familiarise yourself with the key principles of GDPR and think of examples where you've ensured data protection in your previous roles.
✨Demonstrate Team Collaboration
Building relationships across various teams is essential for this position. Think of instances where you've successfully collaborated with others to achieve a common goal. Highlighting your teamwork skills will show that you're a good fit for the company culture.
