Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver parcels with a smile and ensure top-notch customer service.
- Company: Join DHL eCommerce, a global leader in delivery services.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Be part of a dynamic team making timely deliveries that matter.
- Qualifications: Full UK driving licence and a passion for excellent service.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 25000 - 35000 £ per year.
Overview
Position: Collection & Delivery Driver
Contract Type: Permanent – 45 hours per week
Location: Cardiff
Shift: Days (Monday – Friday)
Salary: £31,145
About the role
Due to continued business growth, we have exciting opportunities for Employed Collection & Delivery Drivers to join us. Our team is responsible for delivering world-class service and time-critical parcels to our customers, delivering on our promise of Excellence. Simply Delivered.
You will work closely with our Operational Team, who will support you to execute a busy multi-drop schedule. Our customers rely on us to deliver our promises, and we rely on our drivers to ensure each delivery reaches our customers on time, in perfect condition and with a smile.
Key role responsibilities
- Be an ambassador of DHL eCommerce; positively representing the brand, maintaining a clean vehicle and being a courteous driver
- Safe loading and unloading of parcels onto a van
- Delivery of products, goods and parcels safely and efficiently to designated locations within set timeframes
- Ensure proper handling and delivery of sensitive materials with authorisation, if necessary and deliver high standards of customer care
- Properly use and maintain delivery equipment, including handheld scanner, to deliver up to 100 shipments per day
The ideal candidate will have
- A full UK driving licence, with no more than 6 points and not have been disqualified in the last five years
- Multi-drop experience (preferable)
- An enthusiasm and passion to always deliver the best service
- Excellent customer service skills, with an ability to work to tight deadlines and under pressure
- Work collaboratively as part of a team
Career development
We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.
What will you need to do next?
If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.
Diversity and Inclusion
As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.
#LI-DNI
#J-18808-Ljbffr
Collections and Delivery Driver employer: DHL Germany
Contact Detail:
DHL Germany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections and Delivery Driver
✨Tip Number 1
Get to know the company! Research DHL eCommerce and understand their values. When you show up for an interview, drop in some knowledge about their commitment to excellence and customer service. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your delivery skills! Even if it’s just driving around your local area, get comfortable with multi-drop routes. This will help you talk confidently about your experience during interviews and demonstrate that you’re ready to hit the ground running.
✨Tip Number 3
Be prepared to showcase your customer service skills. Think of examples where you’ve gone above and beyond for a customer. This role is all about delivering with a smile, so make sure you can share stories that highlight your friendly and professional approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at DHL eCommerce.
We think you need these skills to ace Collections and Delivery Driver
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience in your application. If you've got multi-drop experience, let us know! We want to see how you can handle a busy schedule and keep those deliveries on track.
Customer Service is Key: Since you'll be the face of our brand, emphasise your customer service skills. Share examples of how you've gone the extra mile for customers in the past – we love to see that passion for service!
Keep it Professional: Your CV and cover letter should reflect your professionalism. Make sure they're well-structured and free from typos. A clean and tidy application shows us you care about the details, just like we do with our deliveries.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at DHL Germany
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Collection & Delivery Driver. Familiarise yourself with the importance of timely deliveries and customer service, as well as the specifics of handling sensitive materials. This will show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent customer service, prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you maintained a positive attitude even under pressure, as this aligns perfectly with the company’s values.
✨Demonstrate Team Spirit
The job requires collaboration with the Operational Team, so be ready to discuss how you work well in a team environment. Share instances where you contributed to team success or helped a colleague, emphasising your ability to communicate effectively and support others.
✨Prepare for Practical Questions
Expect questions about your driving experience and how you handle multi-drop schedules. Think about scenarios where you had to manage time efficiently or deal with unexpected challenges during deliveries. This will help you illustrate your problem-solving skills and adaptability.
