Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead transport operations, ensuring service and productivity targets are met while motivating your team.
- Company: Join DHL Express UK, a top employer with a focus on career development.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work environment.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: Experience in management and a passion for team development required.
- Other info: Be part of a global company that values sustainability and community initiatives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Transport Operations Manager – DHL Express
Apply now to join our experienced Linehaul team at the Southern Distribution Centre in Slough.
Location: Slough, SL3 0BB
Working Hours: Sunday – Thursday, 11 pm – 8 am
Your Benefits
- Competitive pay + bonus
- Company benefits portal
- Annual leave: 22 days (rising to 26 days with the option to buy more)
- Employee bonus scheme eligibility
- Family‑friendly company policies
- Access to DHL exclusive benefits and discounts (high‑street retailers, supermarkets, on‑site gym, parking)
- Certified Mental Health First Aiders and a virtual wellbeing centre
- Enhanced company pension
- Internal training and internal job boards for career development
About the Role
We are currently seeking a Transport Operations Manager to drive day‑to‑day operations within the transport department, ensuring service, productivity, quality, security and cost targets are met, and standard procedures are followed. The role includes leading a team, providing development and motivation, and maintaining engagement and performance levels.
Responsibilities
- Build and maintain productive relationships with service centres and attend operational meetings when required.
- Review daily and weekly reports for legal compliance, vehicle utilisation and service delivery.
- Complete any infringements, investigations and action plans.
- Investigate pre‑departure issues and resolve as appropriate.
- Review accident and damage data to identify trends and hotspots.
- Measure performance against set KPIs and build action plans to address issues.
- Confirm resource requirements – drivers, fleet and subcontractors – ensuring schedules are delivered and shortfalls resolved.
- Action any issues such as short‑notice absences in the daily resource plan.
- Resolve driver feedback queries and review fleet board scores weekly, delivering training and coaching to improve performance.
- Deliver communication updates and daily briefings at agreed times.
- Conduct 1‑1 meetings and facilitate listening groups to address team concerns and promote career development.
- Conduct daily discussions with employees to inspire performance improvement and excellent customer service.
Your Profile – Skill Sets and Attributes
- Excellent operational knowledge of national and European logistics processes.
- Strong leadership and interpersonal skills with excellent written and verbal communication.
- Proficient with computer applications.
- Strong relationship‑building skills and ability to develop internal and external networks.
- Project management, personal influencing and consultative skills.
- Analytical abilities with a solid understanding of commercial dynamics.
- Self‑motivated with good judgment and decision‑making qualities.
- Negotiation and presentation skills.
- Knowledge of UK DFT Security and Health & Safety processes and regulations.
- Advantageous knowledge of CPC & Tachograph law and driver hours legislation.
- Transport Planning and Telematics knowledge is advantageous.
- Desirable experience in a Transport Management/Supervisory role.
What’s Next?
- Apply now and upload your CV online.
- Please note: Due to our regulatory obligations, all offered employees must provide a full five‑year employment history and undergo Criminal Record and Counter Terrorism checks.
Privacy Notice
DHL International (UK) Ltd acts as a Data Controller and, in line with the General Data Protection Regulations (GDPR), takes data protection very seriously. We collect and use your personal information in accordance with our Privacy Policy, which will be supplied as part of the recruitment process.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr
Transport Operations Manager employer: DHL Express
Contact Detail:
DHL Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL Express through LinkedIn. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DHL's operations, values, and recent news. We want to show that we’re not just interested in the role but also in the company’s mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. Focus on common questions for transport operations managers and how we can highlight our leadership skills and experience.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. Let’s express our enthusiasm for the role and appreciation for the opportunity to chat.
We think you need these skills to ace Transport Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Operations Manager role. Highlight relevant experience in transport operations, team leadership, and any specific achievements that align with the job description.
Showcase Your Skills: Don’t forget to showcase your skills! Focus on your ability to manage KPIs, resolve issues, and lead a team effectively. Use examples from your past roles to demonstrate how you’ve done this successfully.
Be Clear and Concise: When writing your application, be clear and concise. Avoid jargon and keep your language straightforward. We want to see your personality shine through, so let your passion for the role come across!
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the DHL Express team!
How to prepare for a job interview at DHL Express
✨Know Your Operations
Familiarise yourself with the day-to-day transport operations at DHL Express. Understand the key performance indicators (KPIs) and how they relate to service delivery, productivity, and cost targets. This will show your potential employer that you’re not just interested in the role but also in the company’s operational success.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team, resolved conflicts, or improved performance. DHL values engagement and development, so demonstrating your ability to inspire others will set you apart.
✨Be Data Savvy
Brush up on your analytical skills, especially regarding vehicle utilisation and compliance reports. Be ready to discuss how you’ve used data to identify trends and implement action plans in previous roles. This will highlight your proactive approach to problem-solving.
✨Engage in Role-Play
Practice common interview questions with a friend or mentor, focusing on scenarios relevant to the Transport Operations Manager role. This could include handling driver feedback or addressing resource shortfalls. Engaging in role-play can help you articulate your thoughts clearly and confidently during the actual interview.
