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For Companies At a Glance
- Tasks: Lead transport operations, ensuring service and productivity targets are met while motivating your team.
- Company: Join DHL Express UK, a top employer with a focus on career development.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work environment.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: Experience in management and a passion for team development required.
- Other info: Be part of a global company that values sustainability and community initiatives.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Transport Operations Manager at DHL Express UK. You will join the Southern Distribution Centre linehaul team to drive day-to-day transport operations, ensuring service, productivity, quality, security and cost targets are met, and standard procedures are followed. You will lead a team, providing ongoing development and motivation to maintain engagement and performance.
Location: Slough, SL3 0BB | Varied Shift Pattern
Responsibilities
- Build and maintain productive relationships with service centres, attending operational meetings when required
- Review daily and weekly reports for legal compliance, vehicle utilisation and service delivery
- Complete infringements, investigations and action plans
- Investigate pre-departure issues and resolve as appropriate
- Review accident and damage data to identify trends and hotspots
- Measure performance against KPI targets and build action plans to address issues
- Review resource requirements, ensuring drivers, fleet and subcontractors are in place to deliver daily and weekly schedules and resolve shortfalls
- Review daily resource plan and address issues such as short notice absence
- Resolve driver feedback queries and review fleet board scores weekly; ensure training and coaching to improve performance
- Deliver communication updates and daily briefings at agreed times
- Conduct 1-1 meetings and listening groups to address team concerns and promote career development
- Engage in daily discussions with employees to inspire performance and customer service
About Us
DHL Express UK is part of the Deutsche Post DHL Group. We operate in more than 220 countries and territories, enabling career development opportunities. We engage in initiatives such as Go Teach, Go Green and Go Help. DHL Express is ranked among the UK’s best places to work and a Global Top Employer.
What’s Next?
Apply now and upload your CV online. Note: We require a full 5-year employment history and a Criminal Record and Counter Terrorism Check due to regulatory requirements.
Privacy Notice
DHL International (UK) Ltd acts as a Data Controller under GDPR. Personal information collected during recruitment will be handled in accordance with our Privacy Policy.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Transportation, Logistics, Supply Chain and Storage
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Transport Operations Manager employer: DHL Express
Contact Detail:
DHL Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL Express through LinkedIn. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DHL's operations, values, and recent news. We want to show that we’re not just interested in the role but also in the company’s mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. Focus on common questions for transport operations managers and how we can highlight our leadership skills and experience.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. Let’s express our enthusiasm for the role and appreciation for the opportunity to chat.
We think you need these skills to ace Transport Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Operations Manager role. Highlight relevant experience in transport operations, team leadership, and any specific achievements that align with the job description.
Showcase Your Skills: Don’t forget to showcase your skills! Focus on your ability to manage KPIs, resolve issues, and lead a team effectively. Use examples from your past roles to demonstrate how you’ve done this successfully.
Be Clear and Concise: When writing your application, be clear and concise. Avoid jargon and keep your language straightforward. We want to see your personality shine through, so let your passion for the role come across!
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the DHL Express team!
How to prepare for a job interview at DHL Express
✨Know Your Operations
Familiarise yourself with the day-to-day transport operations at DHL Express. Understand the key performance indicators (KPIs) and how they relate to service delivery, productivity, and cost targets. This will show your potential employer that you’re not just interested in the role but also in the company’s operational success.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team, resolved conflicts, or improved performance. DHL values engagement and development, so demonstrating your ability to inspire others will set you apart.
✨Be Data Savvy
Brush up on your analytical skills, especially regarding vehicle utilisation and compliance reports. Be ready to discuss how you’ve used data to identify trends and implement action plans in previous roles. This will highlight your proactive approach to problem-solving.
✨Engage in Role-Play
Practice common interview questions with a friend or mentor, focusing on scenarios relevant to the Transport Operations Manager role. This could include handling driver feedback or addressing resource shortfalls. Engaging in role-play can help you articulate your thoughts clearly and confidently during the actual interview.
