At a Glance
- Tasks: Join our team to sort, scan, and label shipments while supporting aircraft loading.
- Company: Dynamic logistics company at East Midlands Airport with a focus on teamwork.
- Benefits: Competitive salary, bonuses, discounts, and health benefits await you.
- Other info: Great opportunities for career progression after the apprenticeship.
- Why this job: Kickstart your career in logistics and aviation with hands-on experience.
- Qualifications: Positive attitude, teamwork skills, and attention to detail are essential.
The predicted salary is between 18000 - 25000 £ per year.
Location: East Midlands Airport, Castle Donington, Derby
Contract Type: Apprenticeship (Fixed Term Contract)
Working Pattern: 17.00 – 01.30, 40 hours per week (flexibility required)
Key Responsibilities
- Sort Operations
- Assist with accurate sorting, scanning, and labeling of shipments.
- Build and break down pallets, cages, and unit load devices (ULDs).
- Ensure freight is routed to correct destination within tight operational timelines.
- Identify and report damaged, misrouted, or non‑compliant shipments.
- Maintain high housekeeping standards to support a safe working environment.
- Ramp Operations
- Support loading and unloading of aircraft and/or vehicles in accordance with load plans.
- Assist with ramp and airside activities under supervision (where applicable).
- Use ground support equipment once trained and authorized.
- Work closely with operational teams to support on‑time departures.
- Health, Safety & Compliance
- Work in line with all health and safety, security, and operational procedures.
- Wear appropriate personal protection equipment and follow safe manual handling techniques.
- Report hazards, incidents, and near misses promptly.
- Comply with regulatory and company standards at all times.
- Learning & Development
- Complete all elements of the apprenticeship programme, including off‑the‑job training and coursework.
- Take responsibility for personal learning, development, and performance.
- Gather workplace evidence and participate in assessments as required.
- Rotate across operational areas to build broad hub knowledge.
Essential Requirements
- A positive attitude and willingness to learn.
- Ability to work as part of a team in a time‑critical environment.
- Good attention to detail and ability to follow processes accurately.
- Flexibility to work shifts, including nights, weekends and bank holidays.
- Physically able to undertake manual handling tasks.
- Willingness to complete required security and background checks.
- Age 18 years or older.
Desirable Requirements
- GCSEs (or equivalent) in English and Maths grade 4 or higher.
- Interest in logistics, operations, or aviation/transport environments.
- Basic IT skills.
Benefits
- Competitive salary plus shift allowance.
- Annual bonus.
- Free onsite parking.
- My DHL Rewards – discounts at 3,000 retailers.
- Pension (up to 6% company contribution).
- Share Purchase Plan.
- Private medical after 12 months.
- Enhanced maternity pay.
- Cycle to Work Scheme.
- CIS Induction Week & Training.
- Spark – wellbeing support.
Career Progression
Upon successful completion of the apprenticeship, opportunities may be available in roles such as:
- Operations Agent (Sort or Ramp)
- Senior Operations Agent
Closing Date: 19th June 2026
Please note: Aviation roles require a full 5‑year background check and criminal record check (CAA regulation).
Operations Apprentice employer: DHL Express
Join a dynamic team at East Midlands Airport as an Operations Apprentice, where you'll gain hands-on experience in a fast-paced logistics environment. With a strong focus on employee development, we offer a competitive salary, comprehensive benefits, and opportunities for career progression upon completion of your apprenticeship. Our supportive work culture prioritises safety and teamwork, making it an excellent place to kickstart your career in operations.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Apprentice
✨Tip Number 1
Get to know the company! Research DHL and their operations. Understanding their values and culture can help you stand out during interviews. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to operations and teamwork. Think about examples from your past experiences that showcase your skills and willingness to learn. We all love a good story!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at DHL. Good luck!
We think you need these skills to ace Operations Apprentice
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about the opportunity to learn and grow in the operations field. A positive attitude can really make your application stand out.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the key responsibilities listed in the job description. We want to see how you can contribute to our team, so be specific about your relevant experiences!
Keep It Clear and Concise:While we appreciate detail, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if necessary to break down your skills and experiences, so we can quickly see what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at DHL Express
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Operations Apprentice role. Familiarise yourself with sorting, scanning, and labelling shipments, as well as ramp operations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Team Spirit
Since this role requires working as part of a team in a time-critical environment, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your positive attitude and willingness to learn, as these traits are essential for success in this apprenticeship.
✨Demonstrate Attention to Detail
Attention to detail is crucial in operations. Be ready to share specific instances where your attention to detail made a difference, whether it was in a previous job or during your studies. This will reassure the interviewers that you can follow processes accurately and maintain high standards.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the apprenticeship programme and potential career progression. This shows that you're not only interested in the role but also in your future within the company. It’s a great way to demonstrate your enthusiasm and commitment!
