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- Tasks: Prepare loadsheets, oversee aircraft loading, and ensure safety compliance.
- Company: Join DHL, the world's #1 Express Delivery and Logistics Company!
- Benefits: Competitive salary, bonuses, discounts, and a great pension scheme.
- Why this job: Be part of a diverse team making a real impact in global logistics.
- Qualifications: Strong communication skills, attention to detail, and a full UK driving licence.
- Other info: Exciting career growth opportunities and a supportive work environment.
The predicted salary is between 30000 - 40000 £ per year.
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine.
Start YOUR career with DHL today…
Hours: Tuesday to Saturday 01:00 to 10:00
Location: DHL Aviation at Luton Airport
Department: Airside
DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.
As DHL continues to grow, we’ve an excellent variety of employee benefits available! These include:
- Competitive salary, including unsociable hours shift allowance
- Annual bonus up to 5% (depending on company performance)
- Free onsite parking
- My DHL Rewards (discount, saving, cash back at over 3000 retailers)
- Pension Scheme with up to 6% company contribution
- DHL Share Purchase Plan (after 3 months)
- Private Medical Scheme (after 12 months)
- Access to Occupational Health
- Enhanced Maternity pay (after 12 months)
- Cycle to Work scheme
- CIS Induction – a week’s all expenses paid induction to our Company Values!
- HealthyMinds – Employee Assistance Programme
Key responsibilities:
- Prepare loadsheets and load plans using SABLE in full compliance with GSAM procedures.
- Oversee the safe loading and unloading of aircraft, ensuring all activity aligns with GSAM standards.
- Liaise effectively with P52 party handlers, stakeholders, and party shippers to support smooth operations.
- Coordinate container allocations for both aircraft and road vehicles.
- Arrange aircraft fuelling and de‑icing as required.
- Ensure all NMIV messaging is completed accurately and on time.
- Maintain clear and consistent communication with internal and external parties (e.g., LEJ, SDC, LHR).
- Compile and submit all required reports in a timely manner.
- Complete dangerous goods checks and prepare declarations via RCTS.
- Support and coordinate crew requirements as needed.
- Assist with ramp, sort, and warehouse activities when required.
- Manage acceptance and clearance processes for inbound and outbound freight.
- Ensure strict adherence to Health & Safety, GSAM guidelines, and all regulatory requirements.
All employees are responsible for their own health, safety, and wellbeing, as well as that of colleagues who may be affected by their actions or omissions. You are expected to:
- Report all accidents, near misses, and workplace hazards.
- Follow all safe systems of work.
- Wear the correct PPE at all times.
You’ll bring to this role:
- Proficiency in Microsoft Office applications.
- Strong working knowledge of Outlook for professional communication.
- Excellent interpersonal skills, including effective communication and proactive initiative.
- Ability to work under pressure and meet strict deadlines within a time‑critical environment.
- High level of attention to detail.
- Strong team orientation with the ability to build and develop positive working relationships.
- Good level of maths and English. IT skills required. Knowledge of DHL systems advantageous.
- Full UK Driving Licence (essential).
Applications: To apply for the position, please submit your CV detailing your full and complete 5-year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.
Closing date: 2nd April
Our recruitment process at DHL Aviation: From a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we’d ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.
Next steps: Once you have applied for a role, an email confirmation will be sent to you to let you know we have received your application. A member of our Talent team will then be in touch with the outcome of your application, which may include a short pre-screening conversation. If you have any queries regarding the recruitment process or for more information on our roles, please contact us via HGUKTalent@dhl.com.
Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5-year employment history. In addition to this, we are required to carry out a Criminal Record check.
Operations Ramp Agent in Luton employer: DHL Express
Contact Detail:
DHL Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Ramp Agent in Luton
✨Tip Number 1
Get to know the company culture! Before your interview, check out DHL's values and initiatives like DHL4All. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice those competency-based questions! Think about your past experiences and how they relate to the role of Operations Ramp Agent. We want you to be ready to share specific examples that highlight your skills and achievements.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows that you’re engaged and keen to learn more about the role and the team. Plus, it helps you figure out if DHL is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles!
We think you need these skills to ace Operations Ramp Agent in Luton
Some tips for your application 🫡
Craft a Stellar CV: Make sure your CV is up-to-date and highlights your relevant experience. We want to see your full 5-year history, so don’t skip any details – even those gaps longer than 28 days!
Tailor Your Application: Read the job description carefully and align your skills with what we’re looking for. Use keywords from the listing to show us you’re the perfect fit for the Operations Ramp Agent role.
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your interpersonal skills. A clear and concise writing style will help us see how you can connect with our team and stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at DHL Express
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Operations Ramp Agent. Familiarise yourself with terms like loadsheets, GSAM procedures, and NMIV messaging. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
DHL values effective communication, so be prepared to demonstrate your interpersonal skills. Think of examples where you've successfully liaised with different teams or stakeholders. This will highlight your ability to maintain clear communication in a fast-paced environment.
✨Be Ready for Competency Questions
Since DHL uses competency-based questions, think about your past experiences that showcase your attention to detail, ability to work under pressure, and teamwork. Prepare specific examples that illustrate how you've handled challenges in similar situations.
✨Ask Questions
Remember, interviews are a two-way street! Prepare some thoughtful questions about the company culture, team dynamics, or growth opportunities. This not only shows your interest but also helps you determine if DHL is the right fit for you.