Operations Ramp Agent in London

Operations Ramp Agent in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate safe and efficient aircraft and freight operations at Heathrow Airport.
  • Company: Join DHL Aviation, a leader in logistics with a dynamic team.
  • Benefits: Competitive salary, bonuses, discounts, and health perks await you.
  • Other info: Flexible hours with opportunities for career growth in a fast-paced environment.
  • Why this job: Be part of a crucial team ensuring smooth airport operations and safety.
  • Qualifications: Full UK Driving Licence and strong communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

  • Operations Ramp Agent
  • Hours: Sunday to Thursday, 19:30 - 23:30 (20 hours per week, flexibility required)
  • Department: Operations
  • Grade: O

Benefits

  • Competitive salary + shift allowance
  • Annual bonus (up to 5%)
  • Free onsite parking
  • Pension (up to 6% company contribution)
  • Share Purchase Plan
  • My DHL Rewards – discounts at 3,000+ retailers
  • Private medical (after 12 months)
  • Spark – wellbeing support
  • Cycle to Work Scheme
  • Enhanced Maternity Pay
  • CIS Induction Week

About The Role

As an Operations Ramp Agent, you will be responsible for coordinating the safe, efficient, and compliant movement of aircraft and freight throughout the operation.

Working closely with handlers, stakeholders, shippers, flight crews, and internal operational teams, you will ensure effective communication and the timely completion of operational requirements.

  • What You’ll Be Doing
  • Prepare loadsheets and load plans using SABLE in full compliance with GSAM procedures.
  • Oversee the safe loading and unloading of aircraft, ensuring all activity aligns with GSAM standards.
  • Liaise effectively with P52 party handlers, stakeholders, and party shippers to support smooth operations.
  • Coordinate container allocations for both aircraft and road vehicles.
  • Arrange aircraft fuelling and de‑icing as required.
  • Ensure all NMIV messaging is completed accurately and on time.
  • Maintain clear and consistent communication with internal and external parties (e. g., LEJ, SDC, LHR).
  • Compile and submit all required reports in a timely manner.
  • Complete dangerous goods checks and prepare declarations via RCTS.
  • Support and coordinate crew requirements as needed.
  • Assist with ramp, sort, and warehouse activities when required.
  • Manage acceptance and clearance processes for inbound and outbound freight.
  • Ensure strict adherence to Health & Safety, GSAM guidelines, and all regulatory requirements.
  • What You’ll Bring
  • Full UK Driving Licence (essential).
  • Excellent interpersonal skills, including effective communication and proactive initiative.
  • Ability to work under pressure and meet strict deadlines within a time‑critical environment.
  • High level of attention to detail.
  • Strong team orientation with the ability to build and develop positive working relationships.
  • Good level of Maths and English.
  • IT skills required with proficiency in Microsoft Office applications and strong working knowledge of Outlook for professional communication.
  • Knowledge of DHL systems (advantageous).
  • Health, Safety & Wellbeing
  • Report all accidents, near misses and hazards.
  • Follow all safe systems of work.
  • Wear appropriate PPE at all times.
  • Important Information

Due to the nature of our business and CAA regulations, all candidates must provide a full 5-year employment history, and a Criminal Record Check will be carried out as part of the recruitment process.

  • Application deadline: 24th July 2026
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Operations Ramp Agent in London employer: DHL Express

DHL Aviation at East Midlands Airport is an exceptional employer, offering a dynamic work environment where collaboration and communication are at the forefront. With a strong focus on employee growth and development, team members benefit from comprehensive training and the opportunity to engage with various departments, ensuring a rewarding career path. The company promotes a culture of safety and efficiency, making it an ideal place for those looking to make a meaningful impact in the logistics and supply chain industry.

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Contact Details:

DHL Express Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Ramp Agent in London

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DHL Express and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DHL Express!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like DHL Express keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Operations Ramp Agent in London

Load Planning
Communication Skills
Attention to Detail
Interpersonal Skills
Time Management
Teamwork
Mathematical Skills

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to DHL Express:This is your chance to really connect with the team at DHL Express. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at DHL Express

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DHL Express.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DHL Express that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DHL Express. Show them you’re not just focused on the day-to-day but also have a strategic mindset!