At a Glance
- Tasks: Supervise transport operations, ensuring safe and timely movement of freight and resources.
- Company: Join DHL, the #1 Best Workplace in Europe, with a diverse and inclusive culture.
- Benefits: Competitive salary, bonuses, free parking, discounts, and wellbeing support.
- Other info: Flexible shifts and excellent career growth opportunities await you.
- Why this job: Kickstart your career in a dynamic environment with real impact on global logistics.
- Qualifications: Strong leadership skills and experience in transport or operations preferred.
The predicted salary is between 33750 - 41250 £ per year.
- Free onsite parking
- My DHL Rewards – discounts at 3,000+ retailers
- Cycle to Work Scheme
- Hours : Monday to Thursday, 14:00 - 01:00 (40 hours per week, flexibility required)
- Department : Operations
- Grade : LL
- Kick start your career with the #1 Best Workplace in Europe
At DHL, our people are our superpower.
As the most international company in the world, we connect over 220 countries with a team of 500,000+ colleagues, delivering time-critical parcels across the globe.
DHL Aviation UK forms part of DHL Express, playing a key role in keeping our network moving.
We’re proud to create an inclusive, diverse workplace where everyone can thrive.
Why You’ll Love Working With Us
You’ll get amazing benefits while building your future
- Competitive salary + shift allowance
- Annual bonus (up to 5%)
- Free onsite parking
- Pension (up to 6% company contribution)
- My DHL Rewards – discounts at 3,000+ retailers
- Private medical (after 12 months)
- Spark – wellbeing support
- Cycle to Work Scheme
- Enhanced Maternity Pay
- CIS Induction Week
About the Role
As an Operations Transport Supervisor, you will play a key role in ensuring the safe, efficient, and timely movement of freight, aircraft equipment, and transport resources across the operation.
You will coordinate transport activities to support airline and network requirements, manage and develop a team of drivers and operational colleagues, and work closely with the Transport Manager to achieve operational KPI targets.
With a strong focus on safety, compliance, service performance, and people leadership, you will help maintain a smooth-running operation while supporting continuous improvement across the site.
- What You’ll Be Doing
- Coordinating freight collections and deliveries with CAL Airlines, including the movement of ULDs.
- Ensuring driver coverage is in place to support operational and airline requirements.
- Managing late freight and flight recoveries to keep shipments moving on time.
- Supporting the Transport Manager to achieve team KPIs and service targets.
- Supervising daily transport and ramp operations at LHR.
- Monitoring driver hours and digital tachograph records.
- Investigating accidents, incidents, and near misses, ensuring appropriate follow-up actions are taken.
- Monitoring overtime, holidays, and absence levels to maintain operational coverage.
- Leading, coaching, and developing colleagues through regular feedback and performance discussions.
- Identifying training needs and supporting colleague development.
- Delivering CIS training and ensuring team compliance.
- Keeping all mandatory training up to date.
- Maintaining PD boards and supporting continuous improvement activities.
- Completing, or working towards, the CIM Supervisory Journey.
- Supporting wider DHL operations and undertaking additional duties as required.
- What You’ll Bring
- Strong leadership skills with the ability to motivate, engage, and develop colleagues.
- Sound understanding of transport, warehouse, and network operations, ideally within an airside or aviation environment.
- A methodical approach with strong analytical and problem-solving skills.
- Excellent communication skills, with the confidence to work effectively across all levels of the operation.
- The ability to make decisions and work independently in a fast-paced environment.
- Flexibility to work a range of shifts, including evenings, nights, weekends, and other unsocial hours as required.
- Good IT skills, including familiarity with Microsoft Office and operational systems.
- An understanding of business objectives and a commitment to delivering excellent service and operational performance.
- Previous supervisory, team leader, or people management experience (preferred).
- Dangerous Goods qualification (or the ability to obtain and maintain certification).
- Our Recruitment Process
We aim to make your recruitment journey smooth, transparent, and engaging.
Our process often includes competency-based interviews, so be ready to share your achievements and experiences.
We encourage you to ask questions along the way - recruitment is a two-way process, and we want to make sure DHL is right for you too.
Important Information
Due to the nature of our business and CAA regulations, all candidates must provide a full 5-year employment history, and a Criminal Record Check will be carried out as part of the recruitment process.
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Operations Transport Supervisor in Hounslow employer: DHL Express
At DHL Express, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Graduate Finance Process & Automation Analyst in our Southern Hub, you'll benefit from comprehensive training, generous annual leave, and a strong focus on career progression, all while working in a supportive environment that values diversity and inclusion. Join us to kickstart your career in a company that is committed to your growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Transport Supervisor in Hounslow
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like DHL Express.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by DHL Express. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operations Transport Supervisor in Hounslow
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at DHL Express, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at DHL Express and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into DHL Express. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at DHL Express
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at DHL Express.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to DHL Express.
