At a Glance
- Tasks: Join our team to support the safe and efficient movement of freight.
- Company: DHL Aviation, a leader in logistics at Heathrow Airport.
- Benefits: Competitive salary, bonuses, discounts, and health perks.
- Other info: Structured apprenticeship with career progression opportunities.
- Why this job: Gain hands-on experience while working towards a recognised qualification.
- Qualifications: Positive attitude, teamwork skills, and attention to detail required.
The predicted salary is between 22785 - 22785 £ per year.
Supply Chain Warehouse Operative Apprenticeship
Fixed term contract – 15 months.
Location
DHL Aviation, Heathrow Airport, Hounslow, TW6 3SJ
Contract type
Apprenticeship (Fixed Term Contract)
Working pattern
Shift pattern 15:00 – 00:00. 40 working hours per week, Monday to Friday.
Benefits
- Competitive salary plus shift allowance.
- Annual bonus (up to 5 %).
- Free onsite parking.
- My DHL Rewards – discounts at over 3,000 retailers.
- Pension (up to 6 % company contribution).
- Share Purchase Plan.
- Private medical (after 12 months).
- Enhanced Maternity Pay.
- Cycle to Work Scheme.
- CIS Induction Week.
- Wellbeing support via Spark.
About The Role
We are looking for a motivated and reliable Operations Apprentice to join our Operational team.
This opportunity provides practical exposure across Operational activities, supporting the safe, accurate and timely movement of freight through the hub while working towards a nationally recognised apprenticeship qualification.
Key Responsibilities
- Assist with the manual and automated sorting of shipments to correct destinations.
- Scan, label, and load freight using operational IT systems.
- Build and break down Unit Load Devices (ULDs), pallets, and cages in line with ULD Build principles.
- Ensure freight is handled in accordance with service, security and customs requirements.
- Identify, report and escalate damaged or misrouted shipments.
- Maintain housekeeping standards (5S) within the sort area to support safety and efficiency.
- Support operations administration and assist Operations Supervisors with CIS facilitation.
- Work with Operations Managers to analyze Operational KPI data.
- Champion processing efficiencies and identify, report and investigate Health & Safety breaches or near‑miss incidents.
- Attend local operations meetings.
- Collaborate with ramp agents and supervisors to meet departure schedules.
- Health, Safety & Compliance
- Work in line with all Health & Safety, security and operational procedures.
- Wear appropriate PPE and follow safe manual handling techniques.
- Report hazards, incidents and near misses promptly.
- Comply with regulatory and company standards at all times.
- Learning & Development
- Complete all elements of the apprenticeship programme, including off‑the‑job training and coursework.
- Take responsibility for personal learning, development and performance.
- Provide workplace evidence and participate in assessments as required.
- Rotate across operational areas to build broad hub knowledge.
- What We’re Looking For – Essential
- A positive attitude and willingness to learn.
- Ability to work as part of a team in a time‑critical environment.
- Good attention to detail and ability to follow processes accurately.
- Flexibility to work shifts, including nights, weekends and bank holidays where required.
- Physically able to undertake manual handling tasks.
- Willingness to complete required security and background checks.
- Age 18 years or older (no upper age limit for apprenticeships).
- Ability to follow instructions.
Desirable
- GCSEs (or equivalent) in English and Maths grade 4+.
- Interest in logistics, operations or aviation/transport environments.
- Basic IT skills.
What We Offer
- A structured apprenticeship programme with on‑ and off‑the‑job training (Supply Chain Warehouse Operations – Level 2 apprenticeship).
- Practical experience within a busy hub operation.
- Support, coaching and mentoring from experienced colleagues.
- Opportunities for career progression upon successful completion.
- A safe, inclusive and supportive working environment.
- Grade: P – £22,785 per annum plus shift pay allowance of up to £4,399 per annum.
- Career Progression
- Operations Agent
- Closing Date
- #J-18808-Ljbffr
Operations Apprentice in Hounslow employer: DHL Express
DHL Aviation at East Midlands Airport is an exceptional employer, offering a dynamic work environment where collaboration and communication are at the forefront. With a strong focus on employee growth and development, team members benefit from comprehensive training and the opportunity to engage with various departments, ensuring a rewarding career path. The company promotes a culture of safety and efficiency, making it an ideal place for those looking to make a meaningful impact in the logistics and supply chain industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Apprentice in Hounslow
✨Get Involved in Local Transport Initiatives
Join local transport and logistics meetups or community groups. These gatherings can be goldmines for meeting professionals in the field and discovering apprenticeship openings, often before they're advertised.
✨Leverage Your College Links
If you're at college, get in touch with your career services. They often have partnerships with companies in the transportation and logistics sector that are looking for enthusiastic apprentices, so don't be shy about tapping into those connections.
✨Showcase Your Passion for the Industry
Create a small portfolio or blog that reflects your interest in logistics. Share insights or analysis about trends in transportation. This shows potential employers, like DHL Express, that you’re not just looking for any job, but you’re genuinely invested in the industry.
✨Apply Through Our Website for Direct Hits
When you find an apprenticeship with DHL Express, make sure you apply through our website. It's often the quickest way to get noticed by hiring managers, plus you’ll gain a bit of an edge over candidates who apply through other channels.
We think you need these skills to ace Operations Apprentice in Hounslow
Some tips for your application 🫡
Navigating the Basics:Make sure your CV outlines any relevant experience in transportation or logistics, even if it's just from school projects or part-time jobs. It’s all about showing your enthusiasm for the field and any skills like organisation and time management that you've gained along the way.
Show off Your Skills:In your cover letter, mention specific skills that are important in transportation and logistics, such as problem-solving or communication. Share examples of how you've used these skills effectively in past experiences; it could be from group work, projects, or even helping out with family businesses.
Your Journey to Us:Don’t shy away from sharing your motivation for wanting to do an apprenticeship in the transportation-logistics sector. Employers love to see a genuine interest in learning the ropes and contributing to their team at DHL Express. What do you hope to gain from this apprenticeship?
Keep it Relevant:Remember to tailor your application to DHL Express. If there are specific projects or innovations they’re known for in the transportation-logistics space, mention them. This shows you’ve done your research and are genuinely interested in being part of their journey.
How to prepare for a job interview at DHL Express
✨Know Your Logistics Inside Out
Make sure you’re familiar with transportation and logistics concepts, like supply chain management and inventory control. It might be helpful for us to brush up on common terminology and key players in the industry, which could pop up during your interview at DHL Express.
✨Get Ready for Scenario Questions
In logistics, interviewers often like to present you with hypothetical scenarios, like dealing with delivery delays or managing unexpected changes in shipments. Try and think of examples from your past experiences or even use case studies to illustrate how you’d handle these situations effectively.
✨Demonstrate Your Willingness to Learn
As this is an apprenticeship, showing off your eagerness to learn is super important! We want to showcase that we are not just here for the job but that we are invested in growing our skills and knowledge within the logistics sector at DHL Express.
✨Show Off Those Soft Skills
In transportation-logistics, communication is key! Be prepared to discuss how you can effectively collaborate with team members and manage relationships with clients and suppliers. It's all about teamwork and adaptability, so let’s make sure we convey that enthusiasm during the interview.
