At a Glance
- Tasks: Lead and manage operations at London Stansted Airport, ensuring efficiency and safety.
- Company: Join DHL Express, a global leader in logistics with a people-first culture.
- Benefits: Competitive salary, excellent benefits, and career progression opportunities.
- Other info: Be part of a dynamic team focused on continuous improvement and operational excellence.
- Why this job: Make a real impact in a fast-paced environment while driving innovation.
- Qualifications: Proven leadership experience in aviation or logistics and strong communication skills.
The predicted salary is between 50000 - 60000 € per year.
Location: London Stansted Airport
Grade: RCS J
Shift: Monday 07:00 – 11:00 and Tuesday – Friday 05:00 – 15:00
At DHL Express, we don’t just move parcels – we connect people and improve lives. We’re proud to be an employer of choice, driven by passion, innovation, and operational excellence. We’re now looking for an experienced Gateway Manager to take ownership of our London Stansted Gateway operations, playing a critical role in keeping our global network moving seamlessly.
What’s the role all about?
As Gateway Manager, you’ll be responsible for the day‑to‑day leadership of Stansted Gateway operations, ensuring freight is processed safely, efficiently, and on time in line with global standards and network schedules. You’ll challenge the status quo, drive continuous improvement, manage costs, and champion new technologies and ways of working – all while maintaining world‑class service quality. This is a senior operational leadership role with genuine influence across the wider network.
Key Responsibilities
- Lead and manage all Stansted Gateway operational activities to meet service and performance targets
- Collaborate with senior DHL Express operations leaders on cluster-level initiatives, SLAs, and operational improvements
- Monitor and minimise the impact of network disruptions on customer service
- Drive productivity improvements while strictly managing costs within budget
- Ensure full adherence to GSOP, ISO Quality & Environmental standards, RQMS, and the Global Security Framework
- Oversee operational security procedures and ensure compliance with all local legislative requirements
- Champion continuous improvement, introducing new technologies and processes where appropriate
- Build, develop, and inspire high‑performing teams, ensuring succession planning and contingency coverage for critical roles
What We’re Looking For
- Proven people management and leadership experience, ideally within aviation, logistics, or complex operational environments
- Strong knowledge of Gateway and Ramp operations at an airport
- A solid understanding of ground support equipment and operational safety
- Excellent communication and interpersonal skills, with the ability to engage across cultures and seniority levels
- Strategic, analytical, and commercially aware, with confidence to challenge existing ways of working
- Highly organised, with the ability to prioritise, plan, and make dynamic operational decisions
- Must meet the criteria for Airport Pass clearance
- Full UK driving licence required
Why join DHL Express?
- Be part of a truly global brand with a strong people‑first culture
- Play a pivotal role in a strategically important UK Gateway
- Lead change, innovation, and continuous improvement
- Competitive salary and benefits package
- Excellent development and career progression opportunities
If you’re a confident operational leader who thrives in fast‑paced, high‑impact environments and wants to make a real difference — we’d love to hear from you.
Gateway Manager employer: DHL Express
At DHL Express, we pride ourselves on being an employer of choice, offering a dynamic work environment at London Stansted Airport where innovation and operational excellence thrive. As a Gateway Manager, you will not only lead a high-performing team but also enjoy competitive salary packages, excellent career progression opportunities, and the chance to make a meaningful impact in a globally recognised brand that values its people first.
StudySmarter Expert Advice🤫
We think this is how you could land Gateway Manager
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to logistics and aviation. You never know who might be looking for a Gateway Manager just like you!
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile highlights your leadership experience and operational expertise. Connect with people in the industry and engage with their content to get noticed.
✨Tip Number 3
Prepare for interviews by researching DHL Express and its operations. Be ready to discuss how you can drive continuous improvement and manage costs effectively. Show them you’re the perfect fit for their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DHL Express family.
We think you need these skills to ace Gateway Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Gateway Manager role. Highlight your leadership experience and any relevant operational achievements to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining DHL Express and how your background makes you the perfect fit for the team. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive improvements and manage teams effectively. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at DHL Express!
How to prepare for a job interview at DHL Express
✨Know Your Operations
Familiarise yourself with the specific operations of a Gateway Manager at DHL Express. Understand the key responsibilities and challenges they face, especially around safety, efficiency, and service quality. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Leadership Skills
Prepare examples that highlight your people management and leadership experience. Think of situations where you've built high-performing teams or driven operational improvements. Be ready to discuss how you inspire and develop others, as this is crucial for the role.
✨Emphasise Continuous Improvement
DHL Express values innovation and continuous improvement. Come prepared with ideas on how you’ve previously challenged the status quo or introduced new technologies in your past roles. This shows you're proactive and aligned with their vision.
✨Engage with Questions
Prepare thoughtful questions to ask during the interview. This could be about their current operational challenges or future initiatives. Engaging with the interviewers not only shows your interest but also gives you insight into the company culture and expectations.
