Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver and collect shipments while providing top-notch customer service.
- Company: Join DHL, a global leader in logistics with a passion for excellence.
- Benefits: Enjoy competitive pay, bonuses, generous holidays, and great training opportunities.
- Why this job: Be the face of DHL and make a real impact in people's lives.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Dynamic team environment with excellent career growth potential.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Job Title
Courier
Location
DHL International (UK) Ltd, Ty Croeso
Unit 1B, Chester Gates Industrial Estate
Gates Road, Dunkirk, Chester
CH1 6LT
Hours
Monday – Friday 08.00 – 18.00
About Us
At DHL, we connect people and improve lives. As a global leader in logistics, we are committed to delivering excellence and innovation. Join our team and be part of a company that values speed, passion, and a can‑do attitude.
Role Purpose
As the face of DHL, our Couriers are responsible for the daily delivery and collection of shipments to and from our customers, enhancing the customer experience at every stage. This role is key to ensuring that our principles and ethos are consistently demonstrated, providing service with speed, passion, and a can‑do attitude.
Key Responsibilities
- Deliver and collect shipments efficiently and on time.
- Ensure excellent customer service and satisfaction.
- Plan and organise routes to meet customer requirements.
- Handle shipments safely and follow manual handling processes.
- Adhere to all relevant operational policies and security procedures.
- Complete daily safety checks and maintain vehicle standards.Identify and report sales opportunities and potential security breaches.
Success Criteria
- Achieve high levels of customer satisfaction.
- Complete time‑definite deliveries and collections.
- Demonstrate excellent planning and organisational skills.
- Adapt to changing routes and business needs.
Skills & Experience
- Excellent written and verbal communication skills.
- Strong geographical knowledge and route planning skills.
- Ability to handle physical demands of the role.
- Full UK driving license (C1, 7.5 ton license preferred).
- Experience in a multi‑drop courier role and customer‑facing positions is advantageous.
Benefits
- Competitive salary and quarterly bonus scheme.
- Generous holiday entitlement increases with service.
- Company pension scheme with excellent contribution rates.
- Life Assurance and enhanced maternity pay.
- Generous company sick pay.
- Voluntary benefits, including retail, entertainment, and gym membership discounts.
- Access to professional employee assistance and wellbeing programs.
- Excellent training and development opportunities with a focus on internal promotion.
Join Us
If you are passionate about delivering exceptional service and want to be part of a dynamic team, apply now to become a Courier at DHL International (UK) Ltd. Together, we can make a difference.
Privacy Notice
DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.
#J-18808-Ljbffr
Courier employer: DHL Express
Contact Detail:
DHL Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier
✨Tip Number 1
Get to know the company! Research DHL's values and mission. When you understand what they stand for, you can tailor your approach during interviews to show how you embody their principles of speed, passion, and a can-do attitude.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to the courier role. Think about how you would handle deliveries, customer interactions, and route planning. This will help you feel more confident and prepared.
✨Tip Number 3
Show off your geographical knowledge! Be ready to discuss local routes and any experience you have with multi-drop deliveries. This will demonstrate your ability to plan efficiently and meet customer requirements, which is key for the role.
✨Tip Number 4
Don’t forget to highlight your customer service skills! Share examples of how you've gone above and beyond for customers in previous roles. At DHL, enhancing the customer experience is crucial, so make sure they see your commitment to excellent service.
We think you need these skills to ace Courier
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love candidates who are excited about delivering exceptional service and embodying our can-do attitude.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in customer-facing roles or multi-drop courier positions. We want to see how your skills align with what we value at DHL!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, as we appreciate excellent communication skills in our Couriers.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at DHL Express
✨Know Your Routes
Familiarise yourself with the local area and key routes before the interview. Being able to discuss your geographical knowledge and how you plan efficient delivery routes will show that you're proactive and ready for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. DHL values a can-do attitude, so think about times when you went above and beyond to ensure customer satisfaction.
✨Safety First
Understand the importance of safety checks and manual handling processes. Be ready to discuss how you would ensure vehicle standards and handle shipments safely, as this is crucial for the role.
✨Adaptability is Key
Be prepared to talk about how you've adapted to changing situations in past jobs. DHL looks for couriers who can handle dynamic routes and business needs, so showcasing your flexibility will be a big plus.
