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- Tasks: Lead a dynamic team in a fast-paced warehouse environment, ensuring efficient parcel processing.
- Company: Join DHL eCommerce UK, a Top Employer and one of the UK's best workplaces.
- Benefits: Enjoy competitive pay, discounts, healthcare, pension, and career development opportunities.
- Why this job: Be part of a supportive culture that values your input and offers real career growth.
- Qualifications: 1 year in a supervisory role with strong communication and IT skills required.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Contract Type: Permanent – 45 hours per week
Location: Enfield EN3
Shift: Monday - Friday / 12:00-22:00
Why choose DHL eCommerce UK?
Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
About the role:
This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the operation in accordance with the individual work area requirements. You will need a strong work ethic and real attention to detail. It’s a physical job, in a busy warehouse hub that’s always working at full speed, so you’ll be on the go throughout your shift. Whatever task you’re performing, your attention to detail will make sure every parcel gets to its customer right on time.
Key Role Responsibilities:
- Management & Reconciliation of warehouse (deliveries, Holdbay etc)
- Efficient Management of any bulk/return deliveries with C&D and LGV fleet
- Support Bulk Collection Customer Planning
- Support LGV Transport rules & regulations
- Supervision of Saturday operation and Site lockdown
- Effective deployment of all operational resource in accordance with the work area requirements
- KPI targets are achieved or exceeded in accordance with the work area requirements
The ideal candidate will have:
- Minimum of 1 year working in a comparable or acting supervisory role
- Knowledge of resource management and deployment
- Excellent communicator able to provide, receive and implement operational information and instruction
- Good IT skills
What about career development?
We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.
What will you need to do next?
If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.
Our approach to Diversity and Inclusion:
As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees feel that they can bring their true selves to work every day. We are committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
Shift Manager employer: DHL eCommerce UK
Contact Detail:
DHL eCommerce UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with DHL's operations and values. Understanding their commitment to safety and efficiency will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight your supervisory experience in previous roles. Be ready to discuss specific examples of how you've managed teams or resources effectively, as this is crucial for the Shift Manager position.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Think of scenarios where you've had to make quick decisions under pressure, as this role requires managing a busy warehouse environment.
✨Tip Number 4
Network with current or former employees of DHL eCommerce UK. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles or logistics management. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your work ethic, attention to detail, and any specific experiences that relate to managing warehouse operations.
Highlight Relevant Skills: In your application, emphasise skills such as resource management, communication, and IT proficiency. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Shift Manager role.
How to prepare for a job interview at DHL eCommerce UK
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you successfully led a team or managed a project, highlighting your communication and decision-making skills.
✨Understand the Role's Requirements
Familiarise yourself with the key responsibilities of the Shift Manager role at DHL eCommerce UK. Be ready to discuss how your previous experience aligns with their needs, particularly in resource management and operational efficiency.
✨Emphasise Attention to Detail
Given the physical nature of the job and the importance of accuracy in parcel delivery, be prepared to discuss how you ensure attention to detail in your work. Share specific instances where your meticulousness made a difference in your previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, career development opportunities, and the specifics of the shift operations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
