Shift Manager

Shift Manager

Leeds Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage warehouse operations and ensure timely parcel deliveries in a fast-paced environment.
  • Company: Join DHL eCommerce UK, a Top Employer and one of the UK's best workplaces.
  • Benefits: Enjoy competitive pay, discounts, healthcare, pension, and career development opportunities.
  • Why this job: Be part of a dynamic team where your contributions matter and career growth is encouraged.
  • Qualifications: 1 year in a supervisory role, strong communication skills, and good IT knowledge required.
  • Other info: Diversity and inclusion are at our core; we welcome all applicants.

The predicted salary is between 28000 - 42000 £ per year.

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Position: Shift Manager

Contract Type: Permanent– 45 hours per week

Location: Middleton

Shift: Nights / Mon-Fri / 23:00-09:00

Salary: £35k

Why chooseDHL eCommerce UK?

Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!

About the role:

This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the operation in accordance with the individual work area requirements. You will need a strong work ethic and real attention to detail. It’s a physical job, in a busy warehouse hub that’s always working at full speed, so you’ll be on the go throughout your shift. Whatever task you’re performing, your attention to detail will make sure every parcel gets to its customer right on time.

Key Role Responsibilities:

  • Management & Reconciliation of warehouse (deliveries, Holdbay etc)
  • Efficient Management of any bulk/return deliveries with C&D and LGV fleet
  • Support Bulk Collection Customer Planning
  • Support LGV Transport rules & regulations
  • Supervision of Saturday operation and Site lockdown
  • Effective deployment of all operational resource in accordance with the work area requirements
  • KPI targets are achieved or exceeded in accordance with the work area requirements

The ideal candidate will have:

  • Minimum of 1 year working in a comparable or acting supervisory role
  • Knowledge of resource management and deployment
  • Excellent communicator able to provide, receive and implement operational information and instruction
  • Good IT skills

What about career development?

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path atDHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees feel that they can bring their true selves to work every day.

We are committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Transportation, Logistics, Supply Chain and Storage

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Shift Manager employer: DHL eCommerce UK

DHL eCommerce UK is an exceptional employer, recognised as a Best Workplace 2025 and a Top Employer for five consecutive years. With a strong commitment to employee development, competitive benefits including discounts on various services, and a vibrant work culture that values diversity and inclusion, DHL offers a fulfilling environment for Shift Managers looking to grow their careers in the logistics sector.
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Contact Detail:

DHL eCommerce UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

✨Tip Number 1

Familiarise yourself with DHL's operations and values. Understanding their commitment to efficiency and safety will help you align your responses during interviews, showcasing that you're a good fit for their culture.

✨Tip Number 2

Highlight your leadership experience in previous roles. Be ready to discuss specific examples where you've successfully managed teams or projects, as this will demonstrate your capability to handle the responsibilities of a Shift Manager.

✨Tip Number 3

Prepare to discuss your knowledge of resource management and logistics. Being able to articulate how you've effectively managed resources in past positions will show that you have the necessary skills for this role.

✨Tip Number 4

Network with current or former employees of DHL eCommerce UK. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.

We think you need these skills to ace Shift Manager

Leadership Skills
Resource Management
Attention to Detail
Effective Communication
Problem-Solving Skills
Time Management
Knowledge of Transport Regulations
IT Proficiency
Team Supervision
Operational Efficiency
KPI Management
Adaptability
Physical Stamina
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles or logistics management. Use keywords from the job description to demonstrate that you meet the requirements.

Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your work ethic, attention to detail, and any specific experiences that relate to managing warehouse operations.

Highlight Relevant Skills: In your application, emphasise skills such as resource management, communication, and IT proficiency. Provide examples of how you've successfully used these skills in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Shift Manager role.

How to prepare for a job interview at DHL eCommerce UK

✨Show Your Leadership Skills

As a Shift Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. This will show that you have the necessary skills to handle the responsibilities of the role.

✨Understand the Operations

Familiarise yourself with DHL eCommerce UK's operations and the specific challenges they face in the logistics sector. Being knowledgeable about their processes will not only impress the interviewers but also help you articulate how you can contribute to improving efficiency and safety in the warehouse.

✨Highlight Your Attention to Detail

Since the role requires a strong attention to detail, be ready to discuss how you've ensured accuracy in previous roles. Share specific instances where your meticulousness led to successful outcomes, especially in fast-paced environments.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the company culture, career development opportunities, and the specifics of the Shift Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Shift Manager
DHL eCommerce UK
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  • Shift Manager

    Leeds
    Full-Time
    28000 - 42000 £ / year (est.)

    Application deadline: 2027-08-13

  • D

    DHL eCommerce UK

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