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- Tasks: Manage unidentified freight and support recovery efforts in a dynamic team environment.
- Company: Join DHL eCommerce UK, a Top Employer and one of the UK's best workplaces.
- Benefits: Enjoy competitive pay, discounts, healthcare, pension, and career development opportunities.
- Why this job: Be part of a supportive culture that values your voice and career growth.
- Qualifications: Basic computer skills, data entry experience, and good communication abilities required.
- Other info: Diversity and inclusion are at the heart of our hiring process.
The predicted salary is between 23900 - 31600 £ per year.
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Position: RPS Coordinator
Contract Type: Permanent – 40 hrs per week
Location: Ryton on Dunsmore
Shift: Monday – Friday / 07:30-16:00
Salary: £27,950
Why chooseDHL eCommerce UK?Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
About the role:This role forms part of the Loss Prevention team and is focused on minimizing company losses by managing unidentified freight. The successful candidate will be responsible for accurately logging all items into the RPS database to support freight recovery and repatriation. Where repatriation is not possible, the role involves coordinating with the Loss Prevention Co-ordinator to process items for auction and manage any associated queries or returns.
Key Role Responsibilities:
- Identify all freight within the RPS Department where possible and repatriate where possible.
- Log all freight onto the online reporting system.
- Ensure all freight not identified is presented ready for auction.
- Liaise with Operations and Transport as required for movement of presented freight and transportation to auction location.
- Liaise with Loss Prevention Co-ordinator ensuring all reporting and requests are dealt with in accordance with set timescales.
- Complete full and concise handovers with the coordinator, recording details as necessary.
- Ensure effective operational communication including meetings, handovers and reporting.
- Work in conjunction with the Loss Prevention team.
- Build and maintain positive relations with colleagues and 3rd party visitors and assist in company initiatives utilising skills and expertise of the team to facilitate.
- Attend training courses suitable for the role.
- Attend other sites from time to time to assist with RPS training.
The ideal candidate will have:
- Basic computer skills using Microsoft suite and email
- System data entry experience / knowledge
- Good communication skills
- Good observation skills
What about career development?We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path atDHL eCommerce UK.
What will you need to do next?If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up to date CV.
Our approach to Diversity and InclusionAs a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.
We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
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RPS Coordinator employer: DHL eCommerce UK
Contact Detail:
DHL eCommerce UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RPS Coordinator
✨Tip Number 1
Familiarise yourself with the logistics and supply chain industry, especially focusing on loss prevention strategies. Understanding the key challenges and solutions in this area will help you stand out during discussions.
✨Tip Number 2
Network with current or former employees of DHL eCommerce UK on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations for the RPS Coordinator role.
✨Tip Number 3
Prepare to discuss your experience with data entry and any relevant software tools you’ve used. Being able to articulate your technical skills confidently will demonstrate your readiness for the role.
✨Tip Number 4
Showcase your communication and teamwork skills by preparing examples from past experiences where you successfully collaborated with others. This is crucial for a role that involves liaising with various departments.
We think you need these skills to ace RPS Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the RPS Coordinator role. Emphasise your data entry experience, communication skills, and any previous roles in logistics or loss prevention.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you want to work for DHL eCommerce UK and how your background makes you a suitable candidate for the RPS Coordinator position. Mention your understanding of the role's responsibilities and how you can contribute to the team.
Highlight Relevant Skills: In your application, clearly outline your basic computer skills, familiarity with Microsoft Office, and any experience with online reporting systems. Good observation and communication skills are crucial, so provide examples of how you've demonstrated these in past roles.
Follow Application Instructions: Ensure you follow all application instructions provided by DHL eCommerce UK. Submit your application through our website, including all required documents, and double-check for any specific requirements mentioned in the job listing.
How to prepare for a job interview at DHL eCommerce UK
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of the RPS Coordinator role. Familiarise yourself with loss prevention processes and how they relate to freight management. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Communication Skills
As the role involves liaising with various teams, it's crucial to highlight your communication skills during the interview. Prepare examples of how you've effectively communicated in previous roles, especially in situations that required collaboration or conflict resolution.
✨Demonstrate Attention to Detail
Since the job requires accurate logging of items into the RPS database, be ready to discuss your experience with data entry and attention to detail. You might want to share specific instances where your meticulousness led to successful outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
