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- Tasks: Lead a team of warehouse operatives to ensure smooth operations and safety.
- Company: Join DHL eCommerce UK, a Top Employer and Best Workplace 2023.
- Benefits: Enjoy competitive pay, discounts, pension, enhanced family leave, and more!
- Why this job: Be part of a supportive culture that values your voice and career growth.
- Qualifications: 1+ year in a supervisory role managing large teams (20+).
- Other info: Permanent night shifts, Monday to Friday, with opportunities for development.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Process Supervisor role at DHL eCommerce UK.
Why choose DHL eCommerce? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2023 and achieved Top Employer accreditation for the 3rd year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
Position: Process Supervisor - Nights
Contract type: Permanent
Location: Ryton on Dunsmore, Coventry
Monday to Friday 1830-0430
About the role: We are looking for a Process Supervisor; this is a key supervisory role within the National Hub reporting directly to the Process Manager. You will have the ability to work and manage the operation through your own team of warehouse operatives and have the flexibility to cover all areas within the hub operation. This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the National Hub operation in accordance with the individual work area requirements. You will promote an engaging working culture with high priority given to workplace safety and operational efficiency. This position will be 45 hours per week across five shifts.
Key Responsibilities
- To ensure the effective deployment of all operational resource in accordance with the work area requirements and maintain records and accountability of staff including any agency deployed.
- To ensure all team members receive training and development to encourage a coaching and feedback culture.
- To ensure all pre and post shift equipment checks are completed and reported in accordance with the work area requirements.
- To ensure all KPI targets are achieved or exceeded in accordance with the work area requirements.
- Take initiative and make decisions that are right for colleagues, customers and the operation.
The ideal candidate will have:
- Minimum of 1 year working experience in a comparable or acting supervisory role.
- Experience of managing large teams (20+).
What about career development? We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce.
What will you need to do next? If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.
Our approach to Diversity and Inclusion: As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day. We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
Process Supervisor employer: DHL eCommerce UK
Contact Detail:
DHL eCommerce UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Supervisor
✨Tip Number 1
Familiarise yourself with DHL eCommerce's values and culture. Since they pride themselves on being a top workplace, showing that you align with their commitment to safety and operational efficiency can set you apart during the interview.
✨Tip Number 2
Highlight your experience in managing large teams effectively. Be prepared to discuss specific examples of how you've motivated and developed team members in previous roles, as this is crucial for the Process Supervisor position.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing scenarios where you've had to make quick decisions in a supervisory role. DHL values initiative, so showcasing your ability to think on your feet will be beneficial.
✨Tip Number 4
Network with current or former employees of DHL eCommerce if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Process Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles or management of large teams. Use specific examples that demonstrate your ability to lead and ensure operational efficiency.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at DHL eCommerce UK. Mention why you want to work for them specifically, referencing their recognition as a Best Workplace and your alignment with their values.
Highlight Safety and Efficiency: Given the emphasis on workplace safety and operational efficiency in the job description, be sure to include any relevant experiences where you successfully implemented safety protocols or improved operational processes.
Showcase Leadership Skills: Discuss your leadership style and how you foster a coaching and feedback culture within your team. Provide examples of how you've trained and developed team members in previous roles.
How to prepare for a job interview at DHL eCommerce UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Process Supervisor. Familiarise yourself with the key tasks mentioned in the job description, such as managing a team and ensuring operational efficiency.
✨Showcase Leadership Skills
Since this role involves managing a large team, be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight any experience you have in training and developing staff.
✨Emphasise Safety and Efficiency
DHL places a high priority on workplace safety and operational efficiency. Be ready to talk about how you have promoted safety in previous roles and any strategies you've implemented to improve efficiency.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role. You might ask about the team culture or opportunities for career development within DHL.
