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For Companies At a Glance
- Tasks: Deliver parcels with a smile while ensuring timely and safe deliveries.
- Company: Join DHL eCommerce, a leader in delivering excellence and customer satisfaction.
- Benefits: Enjoy career development opportunities, a supportive team, and a dynamic work environment.
- Why this job: Be part of a growing team that values your input and offers real career progression.
- Qualifications: Must have a full UK driving licence and excellent customer service skills.
- Other info: Multi-drop experience is preferred; we value enthusiasm and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
About the role
Due to continued business growth, we have exciting opportunities for Employed Collection & Delivery Drivers to join us. Our team is responsible for delivering world-class service and time-critical parcels to our customers, delivering on our promise of Excellence. Simply Delivered.
You will work closely with our Operational Team, who will support you to execute a busy multi-drop schedule. Our customers rely on us to deliver our promises, and we rely on our drivers to ensure each delivery reaches our customers on time, in perfect condition, and with a smile.
Key Role Responsibilities:
- Be an ambassador of DHL eCommerce; positively representing the brand, maintaining a clean vehicle, and being a courteous driver.
- Safe loading and unloading of parcels onto a van.
- Delivery of products, goods, and parcels safely and efficiently to designated locations within set timeframes.
- Ensure proper handling and delivery of sensitive materials with authorization if necessary and deliver high standards of customer care.
- Properly use and maintain delivery equipment, including handheld scanner, to deliver up to 100 shipments per day.
The ideal candidate will have:
- A full UK driving licence, with no more than 6 points and not have been disqualified in the last five years.
- Multi-drop experience (preferable).
- An enthusiasm and passion to always deliver the best service.
- Excellent customer service skills, with an ability to work to tight deadlines and under pressure.
- Work collaboratively as part of a team.
What about career development?
We take every employee's career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone's voice is heard, so you can shape your future career path at DHL eCommerce UK.
Collection & Delivery Driver (Days) employer: DHL eCommerce UK Limited
Contact Detail:
DHL eCommerce UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection & Delivery Driver (Days)
✨Tip Number 1
Familiarise yourself with DHL's values and mission. Understanding their commitment to excellence and customer service will help you align your responses during any interviews, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Highlight any previous experience you have with multi-drop deliveries. If you've worked in similar roles before, be ready to discuss specific challenges you faced and how you overcame them, as this will demonstrate your capability in handling the job's demands.
✨Tip Number 3
Prepare to discuss your customer service skills. Since you'll be representing DHL, think of examples where you've gone above and beyond for customers, as this will show your dedication to providing excellent service.
✨Tip Number 4
Be ready to talk about your ability to work under pressure. The role involves tight deadlines, so think of instances where you've successfully managed time-sensitive tasks, which will highlight your reliability and efficiency.
We think you need these skills to ace Collection & Delivery Driver (Days)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous driving roles or customer service positions. Emphasise skills like time management and teamwork, which are crucial for this role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work for DHL eCommerce and how your values align with their commitment to excellence.
Highlight Relevant Skills: Clearly outline your driving qualifications, including your full UK driving licence and any multi-drop experience. Also, mention your ability to handle sensitive materials and your customer service skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in a delivery role.
How to prepare for a job interview at DHL eCommerce UK Limited
✨Know the Company
Before your interview, take some time to research DHL eCommerce. Understand their values, mission, and the services they provide. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Demonstrate Customer Service Skills
As a Collection & Delivery Driver, excellent customer service is key. Be prepared to share examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle difficult situations with a positive attitude.
✨Showcase Your Driving Experience
Make sure to discuss your driving experience, especially if you have multi-drop experience. Talk about how you manage your time effectively to meet tight deadlines and ensure safe delivery of parcels. Mention any relevant qualifications or training you have.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, the training process, or opportunities for career development within DHL eCommerce. This shows your enthusiasm for the role and your desire to grow within the company.
