At a Glance
- Tasks: Ensure timely unloading and loading of aircraft while maintaining safety standards.
- Company: Join DHL Aviation at East Midlands Airport, a leader in logistics.
- Benefits: Competitive pay, safety-focused environment, and opportunities for growth.
- Other info: Great chance to develop leadership skills and work in a fast-paced environment.
- Why this job: Be part of a dynamic team that keeps the skies moving!
- Qualifications: Knowledge of ramp operations and strong communication skills required.
Hours: 40 hours per week 19:00-05:30 Monday-Thursday/Tuesday-Friday
Location: DHL Aviation at East Midlands Airport
Department: Operations - Ramp Distribution Team
The Ramp is an essential department within operations at the EMA HUB. The ramp workers ensure that once material arrives in the Hub facility by air transport, the unloading and reloading is performed in accordance with DHL, Airline and Legal Regulations, and that the material is sorted in accordance with established procedures and is available for further distribution throughout the network at scheduled times.
Key responsibilities:
- Liaise with Ramp Trainers on individual needs/training requirements
- Co-ordinate freight to ensure it reaches stand on time
- Liaising with warehouse
- Support with the movement of ACS Freight
- Moving Empty containers
- Adhere to safety guidelines and maintain safe working conditions for yourself and others
- Coach and familiarise new joiners to the department after initial training to the required standard
- Prioritise workload of self and others
- Promote safe working environment
- Support DHL core operations, as required
- Contribute to On Time Performance of the DHL Network
- Facilitate EOS meetings when required
- Ensure the safe unloading and loading of all Aircrafts
- To ensure the on-time departure of all Aircrafts
- Moving between teams to support when required
- All employees are responsible for the health and safety of themselves and also those affected by their activities
- You must conduct yourself in an orderly manner within the workplace, ensuring that correct uniform and PPE is worn
You’ll bring to this role:
- Sound knowledge of DHL Ramp operations
- Understanding of cut off times and routing advantageous
- A safety-first attitude
- Excellent communication skills, written and verbal
- An understanding of aircraft handling procedures (GAPS and Global SOP) (desirable)
- Ability to lead and coach staff to ensure optimal working atmosphere and employee engagement
- Excellent team working skills and be able to deal with colleagues at all levels
- Highly self-motivated and able to motivate others
- Confident using MS Office applications
- Knowledge of EOS and its importance to the business and CIS/CIM
- Must meet criteria for issue of an Airside Pass and must hold a full driving licence (B1)
- Band 1 Trained
- Any offer of employment will be subject to undergoing a CTC (Counter Terrorism Check)
Operations Ramp Senior Agent employer: DHL Aviation (UK) Limited
DHL is an exceptional employer, offering a dynamic and inclusive work environment that fosters personal and professional growth. As an Operations Apprentice, you'll benefit from comprehensive training and development opportunities, ensuring you gain valuable skills while working alongside a diverse team in a globally recognised company. With a commitment to safety and employee well-being, DHL provides a supportive atmosphere where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Ramp Senior Agent
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like DHL Aviation (UK) Limited.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by DHL Aviation (UK) Limited. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operations Ramp Senior Agent
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at DHL Aviation (UK) Limited, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at DHL Aviation (UK) Limited and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into DHL Aviation (UK) Limited. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at DHL Aviation (UK) Limited
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at DHL Aviation (UK) Limited.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to DHL Aviation (UK) Limited.
